Hendrick Lexus Kansas City

Brian Veal is our “go to” representative at the Lexus dealer for all our needs regarding our 2 RX350’s. He is very attentive, knows what is needed, explains things clearly, is always courteous. Plus, H dealer for all our needs regarding our 2 RX350’s. He is very attentive, knows what is needed, explains things clearly, is always courteous. Plus, He is fun when we discuss our cars with him. Excellent service by Brian Veal! More

Brian Veil is my go to man for servicing our Lexus. He is very professional, knowledgeable, quick responses and simply the best in the business. I highly recommend Brian!!! He is very professional, knowledgeable, quick responses and simply the best in the business. I highly recommend Brian!!! More

We have been watching for an available Lexus PHEV and found it with Hendrick. Worked with Joshua Jimenez and the team at the dealership as it was not yet shipped to the dealership. Communications were go found it with Hendrick. Worked with Joshua Jimenez and the team at the dealership as it was not yet shipped to the dealership. Communications were good as we awaited delivery and sale process was efficient. Very professional and competent staff, and we are very happy with the vehicle and the transfer to us. More

We’ve bought two Lexus SUVs at Hendricks. Everyone we have had contact with has been kind, courteous and knowledgeable! Everyone we have had contact with has been kind, courteous and knowledgeable! More

Fabulous. They made it so easy. Ordered part they needed which arrived very quick, gave us a loaner car while they fixed it. Could not have been easier They made it so easy. Ordered part they needed which arrived very quick, gave us a loaner car while they fixed it. Could not have been easier More

Ryan was great to work with! He was very attentive and knowledgeable when I was purchasing my car and did a great job following up with me post purchase He was very attentive and knowledgeable when I was purchasing my car and did a great job following up with me post purchase More

Brian has always answered all of my concerns and questions. He is always very cheerful early in the morning or late afternoon. I wish everyone could be as efficient and friendly as Brian has been ov questions. He is always very cheerful early in the morning or late afternoon. I wish everyone could be as efficient and friendly as Brian has been over the years. Howard Jacobson More

Best service, nicest people, don’t push services, loaners always available. Jen is the absolute best service rep I’ve ever worked with, trust her 2000% always available. Jen is the absolute best service rep I’ve ever worked with, trust her 2000% More

I absolutely love the expertise and knowledge that my service person Jen Tracy has. She takes great care of me and my Lexus RX. It’s because of her 5 star service that I refuse to buy a Mercedes. #LoveMy service person Jen Tracy has. She takes great care of me and my Lexus RX. It’s because of her 5 star service that I refuse to buy a Mercedes. #LoveMy Lexus. #LoveMyJen. More

Had to take my car in to get serviced meet with Ramon Conway told me when to the car will be ready and it was done on time. Definitely will be back. Conway told me when to the car will be ready and it was done on time. Definitely will be back. More