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Hendrick Lexus Kansas City

Merriam, KS

5.0
969 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 969 reviews

June 06, 2024

Mr. Craig was veey enthusiastic about helping me! He was efficient and promptly fixed all of my concerns More

by Smirjat567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Jun 09, 2024 -

Hendrick Lexus Kansas City responded

Smirjat567, we are glad we could help!

June 06, 2024

This dealership provides excellent service. My advisor, Brian Veal, makes sure all services are performed as needed. He also keeps me well informed on the progress of the visit. I will definite More

by Douglaswendt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jun 09, 2024 -

Hendrick Lexus Kansas City responded

Douglaswendt, we're glad to hear you enjoyed your visit.

June 06, 2024

The service was very good, fast and accurate. Working with Brian Veal is always a great experience. More

by Jim Herman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jun 09, 2024 -

Hendrick Lexus Kansas City responded

Jim Herman, we are so happy to read such a great review about Hendrick Lexus Kansas City!

June 06, 2024

Brian Veil always provides with excellent service. He is very professional and efficient at making sure my car gets the best service. More

by angeldelfinr14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veil
Jun 09, 2024 -

Hendrick Lexus Kansas City responded

Angeldelfinr14, we are so happy to read such a great review about Hendrick Lexus Kansas City!

June 04, 2024

Craig Rossman has been my Service Consultant for 21 years and all I can say is that he is the best!!! More

by John.Goeken1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Jun 07, 2024 -

Hendrick Lexus Kansas City responded

John.goeken1, we really appreciate your feedback!

June 01, 2024

Harper did an amazing job showing us the ES on Monday, just didn’t have the exact exact color that we are wanting, will definitely be back to buy one as soon as they find one More

by Rebecca Garret
Recommend Dealer
Yes
Employees Worked With
Harper
Jun 03, 2024 -

Hendrick Lexus Kansas City responded

Hello Rebecca Garret, thank you; we appreciate your feedback!

May 31, 2024

I went in looking at an Infiniti and a Lexus this past weekend and I ran into salesman named Harper, he is extremely helpful and narrowing down our search, we will now be looking at the TX350 Premium. I w More

by Erin
Recommend Dealer
Yes
Employees Worked With
Harper Diefendorf
Jun 02, 2024 -

Hendrick Lexus Kansas City responded

Erin, we are glad we could help!

May 30, 2024

We mad e day trip to hendrick lexus to look at the RX 350. We were blessed to have Peter Clark help us. He was knowledgeable about the RX and helped us find the right fit. I would highly recommend askin More

by Graig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Clark
May 31, 2024 -

Hendrick Lexus Kansas City responded

Hi Graig! We're so happy we were able to help you out!

May 30, 2024

Harper was extremely helpful and very knowledgeable about the Lexus product. We are looking at a LX and a Q8 and we have been swayed to get the LX600, it’s such a quiet and smooth ride and will last us anoth More

by Harland
Recommend Dealer
Yes
Employees Worked With
Harper
May 31, 2024 -

Hendrick Lexus Kansas City responded

Hello Harland, we appreciate you taking the time to leave us this feedback.

May 22, 2024

Great 😃 Marco did great kept informed during wait time on incoming unit, great style and professionalism. More

by Doug Leawood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
May 25, 2024 -

Hendrick Lexus Kansas City responded

Hi Doug Leawood, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City. We're happy we could meet your expectations!

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