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Hendrick Lexus Kansas City

Merriam, KS

5.0
953 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 953 reviews

April 17, 2024

Adam is professional and very easy to work with. I appreciate his help every time I bring my vehicle in for service! More

by mikescott913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Mrowinski
Apr 19, 2024 -

Hendrick Lexus Kansas City responded

Hello Mikescott913, thank you; we appreciate your feedback!

April 15, 2024

Great experience purchasing my Lexus US 250h, from the salesman (Joshua) to the delivery with DR T. This is my 7th Lexus, and the dealership makes a difference. More

by don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Jimenez, Dr T, Chetan “Cheeto” Sampat
Apr 17, 2024 -

Hendrick Lexus Kansas City responded

Hello Don, we appreciate you taking the time to leave us this feedback.

April 11, 2024

Marco was welcoming, explained to us everything clearly. Great professionalism, awesome dealership and location! Would recommend More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
Apr 14, 2024 -

Hendrick Lexus Kansas City responded

Bill, thank you so much for your high rating!

April 08, 2024

A pleasure to work with Brian Veal. Always has the answers we need. Will always take our car to them More

by strautman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 10, 2024 -

Hendrick Lexus Kansas City responded

Strautman, we are so happy to read such a great review about Hendrick Lexus Kansas City!

April 03, 2024

Craig is, and always has been, excellent to work with! Much to my surprise, the cost associated with work at the dealership has been cost competitive with private shops. Furthermore, they have been prompt More

by Pete S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Apr 05, 2024 -

Hendrick Lexus Kansas City responded

Pete S., we are so happy to read such a great review about Hendrick Lexus Kansas City!

April 03, 2024

My family and I had the opportunity to work with Brian V. as we worked through some issues with our vehicle. He was more than transparent as we worked through the process and his love for the automotive indu More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 05, 2024 -

Hendrick Lexus Kansas City responded

Hi Jd! We're so happy we were able to help you out!

April 03, 2024

This Lexus dealership sets the bar for service. I can easily make my appointments online (frequently for the next day). I can always get a loaner car so I'm never without a vehicle. I love the vid More

by eeebbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Lieurance
Apr 05, 2024 -

Hendrick Lexus Kansas City responded

Eeebbb, we are so happy to read such a great review about Hendrick Lexus Kansas City!

April 02, 2024

I am very impressed with the Merriam Kansas service department. My Service consultant. Craig Rossman is awesome. He is very knowledgeable and is able to diagnose and explain easily to me what is the p More

by airplane58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Apr 05, 2024 -

Hendrick Lexus Kansas City responded

Airplane58, thanks for your praise and kind comments about our team.

April 02, 2024

I bought my Lexus at this dealership always had good service and friendly staff. Marco was great in showing me how to use and the benefits off steering wheel assist will alert me if I get distracted, More

by jokojim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 05, 2024 -

Hendrick Lexus Kansas City responded

Jokojim, thank you for your kind words and this wonderful review!

March 18, 2024

Mike Rodriguez ,Sales Consultant Went above and beyond to assist us in the type of SUV that was suitable for us. customer service very excellent dealership. Very top rated. we are very pleased with the pu More

by Monster green
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mick Rodriguez , Chetan “Cheeto” Sampat
Mar 20, 2024 -

Hendrick Lexus Kansas City responded

Monster Green, we're glad to hear you enjoyed your visit.

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