Hendrick Lexus Kansas City

I have felt very confident and comfortable dealing with this dealership. They take care of my concerns and suggest things I should take care of this dealership. They take care of my concerns and suggest things I should take care of More

This is solely based on the car buying experience. First time here and found myself lucky to get Nate as a salesperson. Was looking to finance a used Lexus ES and he was super helpful. Not aggressive First time here and found myself lucky to get Nate as a salesperson. Was looking to finance a used Lexus ES and he was super helpful. Not aggressive and answered questions well. Ended up buying a certified car at a good deal. Definitely ask for him. Also would like to recognize Kat who showed me all the features of the new car as well before I drove it off the lot. More

We dealt with our salesman Chris Ragan by email and when we arrived to pick up our new Lexus everything went smoothly no hiccups. Our technology specialist Steven was excellent in explaining all the new te we arrived to pick up our new Lexus everything went smoothly no hiccups. Our technology specialist Steven was excellent in explaining all the new technologies in our vehicle. Exceptional customer service at Hendrick Lexus of KC. More

Amazing service, will always take care of all yours needs and leave you satisfied. Marco Martini is an amazing salesmen and took care of everything for me. As well as Willie in service is great and made sure and leave you satisfied. Marco Martini is an amazing salesmen and took care of everything for me. As well as Willie in service is great and made sure all my concerns were heard. Love this dealership!!! More

Brian is the reason we use this dealership. He always does a consistent great job He always does a consistent great job More

One of the considerations for purchasing a Lexus RX 350 in 2021 from Hendrick Lexus was for the quality of their service department. My experience in the past 3 years taking my vehicle for annual maintena in 2021 from Hendrick Lexus was for the quality of their service department. My experience in the past 3 years taking my vehicle for annual maintenance has exceeded expectations. Craig Rossman is the best service advisor. He gives me answers and direction without trying to upsell. The facility is fresh and comfortable, making it easy to wait during the service. More

Every person I speak with at Hendrick Lexus is very pleasant. I have worked with Brian Veal for several years now. Brian is very thoughtful, kind, and knowledgeable pleasant. I have worked with Brian Veal for several years now. Brian is very thoughtful, kind, and knowledgeable More

My last visit went so smooth. Dropped off my car before work, got a loaner. Picked my car up after work. Was notified of recommended services and their timeline, respecting me dec Dropped off my car before work, got a loaner. Picked my car up after work. Was notified of recommended services and their timeline, respecting me decision of when to do the service. Thank you Antonio 🙂 More

I have taken our Rx350 twice. Customer service is outstanding. Service representative is Brian Veal who is very knowledgeable and helpful. He also communicates with us continually Customer service is outstanding. Service representative is Brian Veal who is very knowledgeable and helpful. He also communicates with us continually about the progress. More

Hendrick Lexus Kansas City has consistently provided excellent service for my vehicle. All steps are performed in a timely manner, with list of possible items that may need attention on the next visit. excellent service for my vehicle. All steps are performed in a timely manner, with list of possible items that may need attention on the next visit. Service Consultant Brian Veal keeps me well informed of the progress throughout the visit. More