Hendrick Lexus Kansas City

A pleasure to work with Brian Veal. Always has the answers we need. Will always take our car to them Always has the answers we need. Will always take our car to them More

Craig is, and always has been, excellent to work with! Much to my surprise, the cost associated with work at the dealership has been cost competitive with private shops. Furthermore, they have been prompt Much to my surprise, the cost associated with work at the dealership has been cost competitive with private shops. Furthermore, they have been prompt in getting service scheduled and accomplished. I really like the videos that the tech sends during service to keep us apprised of what he is doing. More

My family and I had the opportunity to work with Brian V. as we worked through some issues with our vehicle. He was more than transparent as we worked through the process and his love for the automotive indu as we worked through some issues with our vehicle. He was more than transparent as we worked through the process and his love for the automotive industry is infectious. Looking forward to the next time we get to visit Brian as I know he will be taking care of us. Five stars all the way around. More

This Lexus dealership sets the bar for service. I can easily make my appointments online (frequently for the next day). I can always get a loaner car so I'm never without a vehicle. I love the vid I can easily make my appointments online (frequently for the next day). I can always get a loaner car so I'm never without a vehicle. I love the video inspection videos the techs send me so I can physically see what is going on with my vehicle. I can't say enough good things. The service experience from owning a Lexus will make it very difficult to drive any other brand in the future. Mine has 100K miles and I've never had an issue outside of normal routine maintenance. More

I am very impressed with the Merriam Kansas service department. My Service consultant. Craig Rossman is awesome. He is very knowledgeable and is able to diagnose and explain easily to me what is the p department. My Service consultant. Craig Rossman is awesome. He is very knowledgeable and is able to diagnose and explain easily to me what is the problem with my car. He is a great representative for Hendrick Lexus. Outstanding individual. More

I bought my Lexus at this dealership always had good service and friendly staff. Marco was great in showing me how to use and the benefits off steering wheel assist will alert me if I get distracted, service and friendly staff. Marco was great in showing me how to use and the benefits off steering wheel assist will alert me if I get distracted, sign recognitions will display on the display a road sign like: Level crossing with gate or barrier. The electronic door won't open unless street is clear. I enjoyed speaking and learning from him this new feature on Lexus LS. Would recommend this dealership and Marco. More

Mike Rodriguez ,Sales Consultant Went above and beyond to assist us in the type of SUV that was suitable for us. customer service very excellent dealership. Very top rated. we are very pleased with the pu to assist us in the type of SUV that was suitable for us. customer service very excellent dealership. Very top rated. we are very pleased with the purchase that we made 2024, RX 350 Lexus SUV. If you are wanting to purchase a Lexus visit Hendricks Lexus, Merriam, Kansas and ask for Mike Rodriguez More

I have felt very confident and comfortable dealing with this dealership. They take care of my concerns and suggest things I should take care of this dealership. They take care of my concerns and suggest things I should take care of More

This is solely based on the car buying experience. First time here and found myself lucky to get Nate as a salesperson. Was looking to finance a used Lexus ES and he was super helpful. Not aggressive First time here and found myself lucky to get Nate as a salesperson. Was looking to finance a used Lexus ES and he was super helpful. Not aggressive and answered questions well. Ended up buying a certified car at a good deal. Definitely ask for him. Also would like to recognize Kat who showed me all the features of the new car as well before I drove it off the lot. More

We dealt with our salesman Chris Ragan by email and when we arrived to pick up our new Lexus everything went smoothly no hiccups. Our technology specialist Steven was excellent in explaining all the new te we arrived to pick up our new Lexus everything went smoothly no hiccups. Our technology specialist Steven was excellent in explaining all the new technologies in our vehicle. Exceptional customer service at Hendrick Lexus of KC. More