Hendrick Lexus Kansas City

Antonio my service advisor was exceptional. He was knowledgeable, polite and efficient. My problem was solved immediately He was knowledgeable, polite and efficient. My problem was solved immediately More

Brian Veal embodies the customer experience at Lexus. He went above and beyond to ensure my vehicle was well taken care of. This man deserves a raise! He went above and beyond to ensure my vehicle was well taken care of. This man deserves a raise! More

I only go to Hendirck for my Lexus to be serviced and have never had a bad experience. Brian Veal is my service consultant and he will make sure you have top notch service. have never had a bad experience. Brian Veal is my service consultant and he will make sure you have top notch service. More

Was patient with our questions and was able to quickly answer all of them. Thank you answer all of them. Thank you More

Hendrick Lexus is a wonderful dealership to purchase cars at plus the service department is incredible, I have personally had Craig Rossman be my service advisor for over 10 years on 3 different Lexus cars a at plus the service department is incredible, I have personally had Craig Rossman be my service advisor for over 10 years on 3 different Lexus cars and never been disappointed. Can't say enough great things about Craig!! More

Location is not convenient for me the reliability and dependability does make my life easier. dependability does make my life easier. More

Brian Veal did an excellent job addressing all question I had on my ES 350 service visit. Job well done. had on my ES 350 service visit. Job well done. More

Hendrick Lexus KC is perfection in my opinion! Super clean, super friendly, super helpful. Great follow up for what was actually done during the vehicle service. Snacks and beverages are great and Super clean, super friendly, super helpful. Great follow up for what was actually done during the vehicle service. Snacks and beverages are great and enjoyed while I wait. Brian Veal is wonderful - I can call him and everything will be taken care of. Thank you!! More

Wonderful job to Hendrick Lexus Service Center! This was my first round of maintenance for my recently purchased 2022 RX 450hL. This service was included in the purchase, and my service advisor An This was my first round of maintenance for my recently purchased 2022 RX 450hL. This service was included in the purchase, and my service advisor Antonio Valles did not pressure me one bit to have additional non-covered work done, which I greatly appreciated! Work was completed very efficiently including being sent a video of my vehicle’s underside inspection, from Master Mechanic Tony Williams! Well done all around Hendrick Lexus!! More

Antonio was very easy to work with. I really appreciated the video of the service person explaining what they did. I really appreciated the video of the service person explaining what they did. More