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Hendrick Lexus Kansas City

Merriam, KS

5.0
1,054 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 1,054 reviews

October 08, 2025

Very efficient in checking me in for the 35,000 mile service. We were able to get a loaner vehicle to take in local attractions. Provided a video link by the technician regarding our service appointment More

by Tommy O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cheng
Oct 11, 2025 -

Hendrick Lexus Kansas City responded

Please let us know if there is anything else we can do for you; we are more than happy to help! 🙂

October 07, 2025

Joshua Rand and the Hendrick Lexus team were fantastic! I highly recommend asking for Joshua if you’re looking for a new Lexus. More

by Ptbrock7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Rand
Oct 10, 2025 -

Hendrick Lexus Kansas City responded

Ptbrock7, we are glad we could help!

October 06, 2025

Great buying experience from Joshua. Very professional, polite and not pushy. Highly recommended you go see Joshua. More

by dutchtryon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Joshua
Oct 09, 2025 -

Hendrick Lexus Kansas City responded

Hello Dutchtryon, we appreciate you taking the time to leave us this feedback.

October 06, 2025

Our sales associate Joshua was amazing. Helpful, professional, polite and not pushy. We had a great experience at Hendrick Lexus. Everyone was very nice! Go see Joshua at Lexus and get More

by dutchtryon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Salesman Joshua, Chetan “Cheeto” Sampat
Oct 09, 2025 -

Hendrick Lexus Kansas City responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2025

Always very satisfied with service from Brian Veal at Hendrick Lexus. We have had 7 Lexus automobiles and we love them. More

by Shirschorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal. , Chetan “Cheeto” Sampat
Oct 09, 2025 -

Hendrick Lexus Kansas City responded

We can't wait to see you again, have a great day.

October 02, 2025

They are always helpful keeping track of your vehicle service and what is needed. You can request a loaner which is always helpful. More

by sonyasu63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Robert Cheng, Chetan “Cheeto” Sampat
Oct 06, 2025 -

Hendrick Lexus Kansas City responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2025

It was easy to schedule an appointment. They have knowledgeable staff and technicians. They provide reliable service. More

by Meredith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Oct 05, 2025 -

Hendrick Lexus Kansas City responded

Meredith, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City.

October 01, 2025

Service requirements were reviewed with my advisor Brian Veal then followed up with a complete vehicle inspection by the service technician. Only items agreed by me are performed. Everyone is very easy to w More

by mclauryst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Chetan “Cheeto” Sampat
Oct 06, 2025 -

Hendrick Lexus Kansas City responded

Mclauryst, we are glad we could help!

September 30, 2025

Brian Veal did a great job and communicated well. Wonderful dealership. Finished faster than promised. More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Oct 04, 2025 -

Hendrick Lexus Kansas City responded

Becky, we're glad to hear you enjoyed your visit.

September 27, 2025

This is the best Lexus dealership around. Robert cheng is service is always so great. More

by Rustam
Recommend Dealer
Yes
Employees Worked With
Robert Cheng
Oct 03, 2025 -

Hendrick Lexus Kansas City responded

Rustam, we're glad to hear you enjoyed your visit.