Hendrick Lexus Kansas City

I continue to work w/ Jen Tracy @ Hendrick Lexus in Merriam. She does a great job of helping me with the necessary maintenance on my vehicle. I do a considerable amount of driving for work and need t Merriam. She does a great job of helping me with the necessary maintenance on my vehicle. I do a considerable amount of driving for work and need to have a reliable vehicle to get me around. I would highly recommend working with Jen if you have any service needs for your Lexus vehicle. More

Robert my service technician did an amazing job and was very professional during my time there. very professional during my time there. More

The dealership went to bat for me successfully to get an expensive warranty item covered. expensive warranty item covered. More

I bought my Lexus 350 at this dealership two months ago, woke up to my car with a dead battery, got it jumped, had no appointment, and drove it to the dealership. Willie assisted me, got me in and out quick woke up to my car with a dead battery, got it jumped, had no appointment, and drove it to the dealership. Willie assisted me, got me in and out quickly, and took care of me. Appreciate the empathy and kindness, and just taking care of the customer - that is what it's all about. Creating experiences that make me want to stay with Lexus and this dealership forever. More

Brian got me right in, is very responsive and communicative, and keeps it real. He never tries to oversell things that I really don’t need. I appreciate that. communicative, and keeps it real. He never tries to oversell things that I really don’t need. I appreciate that. More

From the moment I walked in the door, I felt cared for. Ramon Conway greeted me with a smile, he was kind and knowledgeable about my vehicle and checked every box! Every step was professional. While I was w Ramon Conway greeted me with a smile, he was kind and knowledgeable about my vehicle and checked every box! Every step was professional. While I was waiting for service he showed me to snack/coffee area and it was set up incredibly. Amazing dealership with outstanding employees. More

Excellent, friendly and fast service. Brian Veal always explains everything about the service work to be done. Brian Veal always explains everything about the service work to be done. More

We have been very satisfied with the service at the dealership. We have purchased many cars over the years and always received excellent service dealership. We have purchased many cars over the years and always received excellent service More

Ramon Conway was a very helpful and professional. His knowledge of Lexus is incredible. Most of all he is very pleasant and friendly. We will definitely recommend him to our friends and family and c His knowledge of Lexus is incredible. Most of all he is very pleasant and friendly. We will definitely recommend him to our friends and family and continue bringing our cars in and working with him in the future. More

Ramon Conway was excellent during our visit. He was very knowledgeable, accommodating and attentive to our needs and wants. We will definitely be coming back again for future vehicles and shop He was very knowledgeable, accommodating and attentive to our needs and wants. We will definitely be coming back again for future vehicles and shopping through him. More