Hendrick Lexus Kansas City
Merriam, KS
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I work with Craig Rossman, and he is fantastic. I called him this afternoon when I realized my tire pressure sensor was on, alerting me to a low pressure issue with a rear tire. I drove in and Crai I called him this afternoon when I realized my tire pressure sensor was on, alerting me to a low pressure issue with a rear tire. I drove in and Craig got the tire replaced, the car washed, and me back to the office as efficiently as possible. I bought the tires there last fall, so only paid a small fee for labor, the new tire was covered. The customer lounge is lovely, and I enjoy every aspect of this dealership. More
Jen Tracy always treats me like I'm important to her. I love my car. The service experience is stellar and Jen makes sure it's that way every time I love my car. The service experience is stellar and Jen makes sure it's that way every time More
I actually look forward to my appointments at Hendrick Lexus in Merriam! This facility is always clean and well supplied with all the creature comforts if I decide to wait for the service to be completed. Lexus in Merriam! This facility is always clean and well supplied with all the creature comforts if I decide to wait for the service to be completed. Jen Tracy is my contact person, and she always is eager to earn my business. Jen is very knowledgable on Lexus vehicles and she stays focused on what needs to be done for a quick and Thorough job! Highly recommend Jen and Lexus South More
Every visit, I receive a friendly, knowledgeable, and efficient team effort. They make great suggestions and look to keep both my satisfaction and budget in mind. You'll do well by giving them an opportu efficient team effort. They make great suggestions and look to keep both my satisfaction and budget in mind. You'll do well by giving them an opportunity to earn your business. More
They work you in right away ,they do excellent wok ,they know what are doing,highly recommended them ,I have been their customer for 30 years,always buy Lexus,the whole family. know what are doing,highly recommended them ,I have been their customer for 30 years,always buy Lexus,the whole family. More
Excellent service department, professional customer relations, very convenient hours and location. Work with the same person on every maintenance visit and they are thorough and helpful each time. relations, very convenient hours and location. Work with the same person on every maintenance visit and they are thorough and helpful each time. More














