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Hendrick Lexus Kansas City

Merriam, KS

4.9
1,299 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 1,299 reviews

August 07, 2026

Everyone at Hendrick Lexus Kansas City, Merriam, Ks location is always very professional and friendly. The facility is well maintained and clean. When we take our Lexus there it is well taken care of. More

by conniegib60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Aug 13, 2026 -

Hendrick Lexus Kansas City responded

Hi Conniegib60! We're so happy we were able to help you out!

August 06, 2026

Very professional, Treated with respect in All areas in the car buying experience. WELL DONE… More

by Gklebez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexai, Trillin, Guinevere…
Aug 11, 2026 -

Hendrick Lexus Kansas City responded

Gklebez, we're so glad that we were able to go above and beyond your expectations!

August 05, 2026

They were easy to work with. Very professional and punctual. Report from person actually doing the work was excellent. More

by garydavenport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Aug 07, 2026 -

Hendrick Lexus Kansas City responded

Garydavenport, we're so glad that we were able to go above and beyond your expectations!

August 04, 2026

photo Edited just now We bought a Rx 350h 2026 this past week and dealt with Andres Molina our salesman. He worked with us exceptionally well. I would strongly recommend him if anyone needs a salesman. More

by jjcrchen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Molina and Guinevere Ragan, Chetan “Cheeto” Sampat
Aug 07, 2026 -

Hendrick Lexus Kansas City responded

Jjcrchen, it's experiences like yours that really keep us motivated!

July 31, 2026

professional and courteous; met my expectations; didn't have to spend too much time at the dealership More

by shumar2839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justice Austin
Aug 05, 2026 -

Hendrick Lexus Kansas City responded

Shumar2839, we are very happy we could provide you with a positive experience!

July 29, 2026

It was easy to get an appointment for Service. The place is nice The people in the Service Department were nice More

by gormandb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Aug 01, 2026 -

Hendrick Lexus Kansas City responded

Hello Gormandb, we appreciate you taking the time to leave us this feedback.

July 28, 2026

All encounters so far with this dealership have been top notch. We recently visited the Service Center for new car Protection Plan. Brian Veal was our Service Advisor who assisted us in a professional,knowl More

by Jim Sloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jul 29, 2026 -

Hendrick Lexus Kansas City responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 25, 2026

Jen Tracy has been my service advisor since 2018. She is the reason I keep going back there. Excellent customer service and knowledge. She is fantastic in every way! More

by Cautzopks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Jul 28, 2026 -

Hendrick Lexus Kansas City responded

Cautzopks, we are very happy we could provide you with a positive experience!

July 24, 2026

Hendrick Lexus was a very professional, and I love the video that they showed of working on it. Everything was very clear what was being done and loved the fact that they probably a loan vehicle. More

by Bikn00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 28, 2026 -

Hendrick Lexus Kansas City responded

Hi Bikn00, thank you so much for your positive comments about Hendrick Lexus Kansas City!

July 21, 2026

Brian Veal is a huge asset to your dealership. He’s great at his job and, more importantly, he’s a great human being. As long as we own a Lexus, Brian will be my service rep! More

by BB73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jul 23, 2026 -

Hendrick Lexus Kansas City responded

Bb73, we're happy to hear you had such a positive experience with our team!