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Hendrick Lexus Kansas City

Merriam, KS

4.9
1,321 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 1,321 reviews

August 29, 2026

Ramon Conway is the best service consultant, we always come back to him for maintenance on our vehicles. Always great service and the time he takes to make sure we understand everything on our new Lexus. More

by Gary S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Aug 31, 2026 -

Hendrick Lexus Kansas City responded

Gary S, we are glad we could help!

August 29, 2026

Ramon Conway is a true man of character who loves to build great relationships with the people he serves. He is a great communicator, and product knowledge is amazing . Simply put, Ramon is awesome! More

by Eric T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Aug 31, 2026 -

Hendrick Lexus Kansas City responded

Hi Eric T! We're so happy we were able to help you out!

August 29, 2026

Ramon Conway is the epitome of professionalism and knowledge. He once again took his time showing us things in our new Lexus on his day off, most people never answer their phone when they are off. We’ More

by Robert Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Aug 31, 2026 -

Hendrick Lexus Kansas City responded

Robert Miller, we are glad we could help!

August 29, 2026

Our Sales Consultant, Ramon, is extremely professional, personable and a pleasure to work with. And we have had a great experience every time with the dealership due to Ramon More

by Alex Masters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Aug 31, 2026 -

Hendrick Lexus Kansas City responded

Alex Masters, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

August 29, 2026

Craig Rossman provided exceptional service and customer care during our most recent service of our ES350. Thanks Craig! More

by mcmorton84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Aug 30, 2026 -

Hendrick Lexus Kansas City responded

Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2026

Brian Veal is the one I want to work with when I come in for service More

by susannwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Aug 30, 2026 -

Hendrick Lexus Kansas City responded

Susannwhite, we are so happy to read such a great review about Hendrick Lexus Kansas City!

August 28, 2026

Brian Veal is the only reason I drive as far as I do for service. He is the best, clear communication and treats you fairly. More

by mcbuckingham5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Aug 30, 2026 -

Hendrick Lexus Kansas City responded

Hello Mcbuckingham5, we appreciate you taking the time to leave us this feedback.

August 27, 2026

Great experience. The car i wanted was a trade in and I called before it was even able to be seen. Alexi Dowell had it ready for me that afternoon and I was able to ta More

by vellsworth922
Recommend Dealer
Yes
Employees Worked With
Alexai Dowell was the best, Chetan “Cheeto” Sampat
Aug 30, 2026 -

Hendrick Lexus Kansas City responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2026

Work done and completed with no problem. Provided me with loaner car felt no need for rides from my friends. More

by moe0071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
Aug 30, 2026 -

Hendrick Lexus Kansas City responded

Moe0071, we are glad we could help!

August 26, 2026

Hendrick Lexus in Merriam is my location and it always a great experience with professionalism and great customer service. Brian is the representative I always work with and he always provides outstanding s More

by yams1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Aug 30, 2026 -

Hendrick Lexus Kansas City responded

If you have any further questions, please don't hesitate to reach out!