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Hendrick Lexus Kansas City

Merriam, KS

Overview
Reviews
Vehicles
5.0
979 Reviews
Call Dealership (855) 284-0945
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6935 W. Frontage Road

Merriam, KS

66203

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Showing 979 reviews

December 05, 2023

He did a great job 👏 Thank you so much. 😊 wow wow wow wow wow wow More

by marwaalkurdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grieg
Report | Print
Dec 07, 2023 -

Hendrick Lexus Kansas City responded

Hi Marwaalkurdi, we are very happy to have provided you with such a positive experience!

December 04, 2023

On time , make you priority as customer. Explain what is to be done on vehicle More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
Dec 06, 2023 -

Hendrick Lexus Kansas City responded

Hello Dave, we appreciate you taking the time to leave us this feedback.

December 01, 2023

Brian always dies a wonderful job executing whatever it is to keep my Lexus in great order! Thanks for the great customer service! More

by sarahwpendergast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
Dec 05, 2023 -

Hendrick Lexus Kansas City responded

Sarahwpendergast, we're happy to hear you had such a positive experience with our team!

November 30, 2023

When we came to the dealer for services. Brian Veal has always been very helpful and accommodating to us. We will always recommend him to our friends and family. More

by Aoshan098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
Dec 02, 2023 -

Hendrick Lexus Kansas City responded

Aoshan098, we are glad we could help!

November 22, 2023

Brian was able to get me in with an emergency service on my vehicle the same day with no appointment. More

by Gannjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
Nov 25, 2023 -

Hendrick Lexus Kansas City responded

Gannjo, we are so happy to read such a great review about Hendrick Lexus Kansas City!

November 10, 2023

Jen was great. Very thorough and helpful! I have gone to her for several years and appreciate all that she does! More

by Dellies0510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen
Report | Print
Nov 13, 2023 -

Hendrick Lexus Kansas City responded

Dellies0510, we're happy to hear you had such a positive experience with our team!

November 10, 2023

Brain Veal is the best when it cones to customer service. He goes above and beyond and is always helpful. More

by reginaroberts43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Report | Print
Nov 13, 2023 -

Hendrick Lexus Kansas City responded

Hello Reginaroberts43, thank you; we appreciate your feedback!

November 09, 2023

I am lucky to have Brian Veal as my customer service contact. He is always great and goes above & beyond. I appreciate all the service and the dealership is great. I plan on getting my next car from He More

by barkerdebi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
Nov 11, 2023 -

Hendrick Lexus Kansas City responded

Barkerdebi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City.

November 08, 2023

This is a really great place to buy a new or used Lexus. The service department is excellent and the waiting room is just perfect to sit while you’re getting service. More

by Darin Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Valles, Chetan “Cheeto” Sampat
Report | Print
Nov 10, 2023 -

Hendrick Lexus Kansas City responded

Hello Darin Z, thank you; we appreciate your feedback!

November 06, 2023

Craig was the model of service excellence, continuing the strong pattern of fine car care we have received from Willie. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman, Willie Stein???
Report | Print
Nov 08, 2023 -

Hendrick Lexus Kansas City responded

Don, we're happy to hear you had such a positive experience with our team!

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