Hendrick Lexus Kansas City

My service manager Craig Rossman was great to work with! I will continue to get my car served here. I will continue to get my car served here. More

I have been taking my cars to Lexus for close to 15 years now I love my representative Willie Steineger!! he works within my budget, he’s honest about my repairs and what is needed and I appreciate him so ve now I love my representative Willie Steineger!! he works within my budget, he’s honest about my repairs and what is needed and I appreciate him so very much!! I will definitely share with my friends and family about the awesome customer service!! More

Craig is the best. He is always friendly and informative. He will make your day. He is always friendly and informative. He will make your day. More

Very satisfied with service and warranty covered some of the work done. Willie Steineger was my service contact and was very helpful and thorough. the work done. Willie Steineger was my service contact and was very helpful and thorough. More

Willie Steineger has been my service advisor for many years. I trust him explicitly, and I trust Hendrix Lexus. years. I trust him explicitly, and I trust Hendrix Lexus. More

I can't say enough about the EXCELLENT service I receive EVERY time I visit this dealership!!! Becky Voyles, Willie Steineger, Service Manager Chris Clark and especially Leonard Holsworth for their tireless EVERY time I visit this dealership!!! Becky Voyles, Willie Steineger, Service Manager Chris Clark and especially Leonard Holsworth for their tireless, patient, and "can do" attitude towards the customer. Absolutely the FINEST experience anyone could ask for and ALWAYS exceeding expectations....THANK YOU ALL AGAIN !! More

Brian Veal is attentive, timely, honest and genuine. I look forward to my visits as they are quick and he provides the best recommendations! I look forward to my visits as they are quick and he provides the best recommendations! More

I have been with Hendricks Lexus for over 7 years. I service 3 cars and am completely satisfied with all aspects of this dealership. This especially includes the service reps, and Willie Steinger in I service 3 cars and am completely satisfied with all aspects of this dealership. This especially includes the service reps, and Willie Steinger in particular. More

Willie Steineger with Hendricks Lexus was great in looking out for the best interest of me and my car. I had taken my car in for an oil change and brake fluid flush. Later in the day as I was driving looking out for the best interest of me and my car. I had taken my car in for an oil change and brake fluid flush. Later in the day as I was driving home, the breaks weren’t working correctly and I had to take it back to the dealership. During the brake fluid flush, a part went bad and would cost around $600 to fix. Willie Steineger got me in a nice loan car for the weekend and worked with his team to cover the cost of fixing since he “wanted to do what’s right for the customer “. I’m happy Willie and Hendricks Lexus was able to look out for me as a customer, and I’ll refer everyone I talk to to go to Willie Steineger and Hendricks Lexus for the great service. Thanks Willie and Hendricks Lexus! More

I’ve been a Lexus owner for 15+ years with Hendrick Lexus of Kansas City and what I like best is their service department. Willie Steineger is my service consultant and he is exceptional to work with. The li of Kansas City and what I like best is their service department. Willie Steineger is my service consultant and he is exceptional to work with. The link the technician sends to view the inspection of my car is also helpful. Willie is the best! More