Hendrick Lexus Kansas City

Second try at posting a review Craig did a great job at getting me in and out quick. Appreciate that he explained what we needed in an understandable way. getting me in and out quick. Appreciate that he explained what we needed in an understandable way. More

Best service department in the midwest. See Brad in service for friendly and knowledgeable service. See Brad in service for friendly and knowledgeable service. More

The communication about the service on my car wa excellent. It was a very busy day for me and the loaner car allowed me to complete all the tasks I had scheduled on that day. I received a video excellent. It was a very busy day for me and the loaner car allowed me to complete all the tasks I had scheduled on that day. I received a video review of the inspection on my vehicle with recommendations as well. As soon as my car was ready Willie sent me a text. Another great experience at Hendrick Lexus. More

Willie Steineger has been my service representative since 2002. He is the best. My satisfaction with Lexus is because of Willie 2002. He is the best. My satisfaction with Lexus is because of Willie More

I've had a great experience working with Brian Veal! He's very professional, courteous and kind and has great customer communication along the way. He's very professional, courteous and kind and has great customer communication along the way. More

Excellent service from the Hendrick Lexus tean and Service Consultantm, Craig Rossman. Expect future visits to be the same. Service Consultantm, Craig Rossman. Expect future visits to be the same. More

Super easy to deal with. Staff is courteous and professional. Nice waiting area. I give them high marks! Staff is courteous and professional. Nice waiting area. I give them high marks! More

Craig and his tech service team at Hendrick Lexus know their business very well. They are professional. They communicate exceptionally well. They are highly skilled and efficient…and they are a pleasur their business very well. They are professional. They communicate exceptionally well. They are highly skilled and efficient…and they are a pleasure to work with. We own a Lexus LX 570 and use it for long road trips and National park journeys. It is reassuring and nice to know we can count on Craig and his team to make sure that our vehicle is in top working order prior to a trip. They are Pros! Highly recommended! Steve Ratcliff More

First time in for service on my Lexus GX460. We had recently relocated to the area. Craig was an exceptional service manager. Provided thorough explanation, courteous interaction. Will defin We had recently relocated to the area. Craig was an exceptional service manager. Provided thorough explanation, courteous interaction. Will definitely be back for service! More

Excellent service from Brian Veal. ..timely, professional & proactive on providing above & beyond service when a routine service turned into an unexpected significant repair...drove an ..timely, professional & proactive on providing above & beyond service when a routine service turned into an unexpected significant repair...drove an hour one way in rush hour traffic on my only day off to Lexus after a poor service experience with Lee's Summit Toyota dealer service 10 minutes from my house & work... More