Hendrick Lexus Kansas City

I have been bringing all my Lexus' to Brian Veal for over 6 years, our family owns 4 of them. My first visit, Brian was the only one advisor that took the time to walk out of his office and greet me. 6 years, our family owns 4 of them. My first visit, Brian was the only one advisor that took the time to walk out of his office and greet me. More

The service department was prompt. My appointment and service was completed as scheduled. All team members were professional and provided excellent service. My appointment and service was completed as scheduled. All team members were professional and provided excellent service. More

Very professional and timely - accommodating service department - easily got a morning appointment - all staff very friendly department - easily got a morning appointment - all staff very friendly More

Always top service. Willie Steinegar always explains everything to me and helps get work done in a timely fashion. Willie Steinegar always explains everything to me and helps get work done in a timely fashion. More

Brian Veal has been servicing my vehicles for nearly 9 years. This past weekend, my check engine light came on, and Brian helped me through a moment of panic. He responded to my text even though he wasn years. This past weekend, my check engine light came on, and Brian helped me through a moment of panic. He responded to my text even though he wasn't even working that day, and he proceeded to make sure the service department took care of me as soon as my car arrived at the dealership. He checked in with me multiple times to make sure I was okay. He truly cares about his customers and wants to keep them safe on the roads. I can't recommend him highly enough! More

Service manager Willy is great. Always professional, courteous and experienced. Have had Hendrick service sense purchasing the car new from this dealership. Always professional, courteous and experienced. Have had Hendrick service sense purchasing the car new from this dealership. More

Brian was so attentive and walked me through everything. Great experience and I was in and out quicker than I thought. Great experience and I was in and out quicker than I thought. More

Willie Steineger has been our servicve director for longer than I care to but he has always been great--vwery professional and service focused. We would not want anyone else! longer than I care to but he has always been great--vwery professional and service focused. We would not want anyone else! More

I just had my Lexus maintenance performed. I always schedule with Nick Hernandez, because he’s the Best … professional, polite, knowledgeable. I’m almost reluctant to give him the compliments I always schedule with Nick Hernandez, because he’s the Best … professional, polite, knowledgeable. I’m almost reluctant to give him the compliments, he most definitely deserves, to keep him a secret.😊 Thank you Nick! More

Willie Steineger is an exceptional service rep He makes you feel like you matter, not just a job!! With employee turnover at an all time high, it is great to see a famaliar face. I hope he never leaves LEX you feel like you matter, not just a job!! With employee turnover at an all time high, it is great to see a famaliar face. I hope he never leaves LEXUS. More