
Hendrick Lexus Kansas City
Merriam, KS
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Craig was my service person. He was phenomenal. Kind, professional, efficient and had great communications. I would return because of his service and approach. He was phenomenal. Kind, professional, efficient and had great communications. I would return because of his service and approach. More
Willie Steineger is GREAT. He takes good care of my car and he is very nice.. I know my car is in good hands when I take my car to Hendrick Lexus. He takes good care of my car and he is very nice.. I know my car is in good hands when I take my car to Hendrick Lexus. More
I have been driving a Lexus for over twenty years now. Several of the employees have moved on; however, all of them have done great work for me. Jen Tracy has been a super service advisor for quite some t Several of the employees have moved on; however, all of them have done great work for me. Jen Tracy has been a super service advisor for quite some time now. I just met Alex Dowell yesterday when I purchased the RX350 I leased three years ago. He was extremely helpful. More
Willie and the boys always do a first class job on my services and my last visit was no exception. I was in and out on time with no disappointment and friendly hospitality. services and my last visit was no exception. I was in and out on time with no disappointment and friendly hospitality. More
I am a long term Lexus owner. I have had 7 Lexuses over the past 20 years. I was having a problem with the lane assist and blind spot monitoring setting on my wifes RX, and it too I have had 7 Lexuses over the past 20 years. I was having a problem with the lane assist and blind spot monitoring setting on my wifes RX, and it took 5 calls to this dealership to get some productive solutions, At the 4th call, I asked to speak to the General Manager as I thought he may want to know how hard it was getting proper help. They told me that I couldn't speak to him. I could only email him. REALLY?? Is this Lexus? More