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Hendrick Lexus Kansas City

Merriam, KS

Overview
Reviews
Vehicles
5.0
957 Reviews
Call Dealership (855) 284-0945
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6935 W. Frontage Road

Merriam, KS

66203

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Showing 957 reviews

December 07, 2022

I first bought a car (1999 LX470) from this dealership in 1998. That car is still going strong after 24 years! Much of the reason for this is the excellent care it’s received from Hendrick. My advisors were More

by Shelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman, Brian Veal
Report | Print
Dec 13, 2022 -

Hendrick Lexus Kansas City responded

Shelley, we're so glad that we were able to go above and beyond your expectations!

December 07, 2022

Willie Steineger is always very helpful whenever we need to have service done on any of our vehicles. Very knowledgeable and prompt with getting you in and out quickly with getting all handled for you. Wh More

by M&M Lexus Lovers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reilly Jackson
Report | Print
Dec 13, 2022 -

Hendrick Lexus Kansas City responded

M&m Lexus Lovers, we're glad you had such a wonderful experience with us!

November 30, 2022

Love working with Brian Veal! It’s like he’s part of the family! Servicing my RX is always a smooth and easy process. More

by Anita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
Dec 01, 2022 -

Hendrick Lexus Kansas City responded

Anita, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! Please don't hesitate to reach out if there's anything additional we can do for you.

November 29, 2022

Awesome service. Quick and with a smile. See Nick Hernandez for excellent, personalized service. Thanks! More

by MrCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hernandez
Report | Print
November 28, 2022

This dealership provides excellent service with Avery pleasant attitude. Questions are answered and additional information is provided if needed. More

by Tlawrence13
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Report | Print
November 28, 2022

Brian Veal was very helpful and thorough in managing my service, which was handled smoothly and in a timely fashion. More

by rthenry72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
November 19, 2022

I have great service 10 out of 10 times I bring my car to this dealership. They’re courteous, great communicators, and I always feel catered to! You feel appreciated for being a customer. More

by Mackenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Report | Print
Nov 23, 2022 -

Hendrick Lexus Kansas City responded

Mackenzie, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

November 14, 2022

I had an emergency service situation and Craig Rossman at Hendrick Lexus helped me navigate it quickly and get back on the road. More

by Mdsinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Report | Print
Nov 16, 2022 -

Hendrick Lexus Kansas City responded

Mdsinn, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

November 14, 2022

Every time I’ve had to service my car, I have had a great experience! Craig in the service dept is very friendly and helpful. More

by Ally
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Report | Print
Nov 16, 2022 -

Hendrick Lexus Kansas City responded

Ally, we are so happy to read such a great review about Hendrick Lexus Kansas City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2022

Hendrick Lexus Kansas City provides easy and prompt scheduling and efficient, detailed and personalized service. More

by jane.knapp68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
Nov 16, 2022 -

Hendrick Lexus Kansas City responded

Jane.knapp68, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

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