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Hendrick Lexus Kansas City

Merriam, KS

5.0
960 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 960 reviews

November 14, 2022

I had an emergency service situation and Craig Rossman at Hendrick Lexus helped me navigate it quickly and get back on the road. More

by Mdsinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Nov 16, 2022 -

Hendrick Lexus Kansas City responded

Mdsinn, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

November 14, 2022

Every time I’ve had to service my car, I have had a great experience! Craig in the service dept is very friendly and helpful. More

by Ally
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Nov 16, 2022 -

Hendrick Lexus Kansas City responded

Ally, we are so happy to read such a great review about Hendrick Lexus Kansas City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2022

Hendrick Lexus Kansas City provides easy and prompt scheduling and efficient, detailed and personalized service. More

by jane.knapp68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Nov 16, 2022 -

Hendrick Lexus Kansas City responded

Jane.knapp68, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

November 09, 2022

My experience with Willie while at the dealership was very professional and his customer service was great. I appreciate how Hendricks Lexus Dealership Always provide service that makes you return to the More

by Thankful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie S.,
Nov 16, 2022 -

Hendrick Lexus Kansas City responded

Thankful, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 16, 2022 -

Thankful responded

Hendrick Lexus Kansas City you are Welcome. And Again thank you for such Wonderful customer service from Willie!

November 08, 2022

Willie Steineger, my service adviser is always very professional and knowledgeable and goes the extra mile to make sure I receive what I need. Excellent service! More

by agm1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Steineger, service dept.
Nov 11, 2022 -

Hendrick Lexus Kansas City responded

Agm1212, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

November 08, 2022

Always comfortable waiting or offering a loaner car if needed . Willie Steineger is always very helpful and pleasant to deal with. More

by bonniejharber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Nov 11, 2022 -

Hendrick Lexus Kansas City responded

Bonniejharber, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

November 02, 2022

I’ve been dealing with Hemdrix Lexus for over 10 years I am very satisfied with their sales and service people. More

by vguzzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willy
Nov 04, 2022 -

Hendrick Lexus Kansas City responded

Vguzzo, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2022

Brian Veal does excellent work for his customers. Car was completed in timley manner as well More

by joseph.boone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Nov 04, 2022 -

Hendrick Lexus Kansas City responded

Joseph.boone, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!

November 01, 2022

My experience with Hendrick Lexus Kansas City was wonderful. Alexai Dowell was a pleasure to work with and so understanding and kind. I recommend this dealership and Alexai. More

by Bgypjy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexai Dowell
Nov 04, 2022 -

Hendrick Lexus Kansas City responded

Bgypjy, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2022

Nick H. in service always delivers a great experience. Thank again for the great service! More

by Tom Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Hernandez
Nov 02, 2022 -

Hendrick Lexus Kansas City responded

We can't wait to see you again, have a great day.

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