Hendrick Lexus Kansas City

I have been fortunate to have Craig Rossman as my service advisor for several years. His integrity and helpfulness are beyond anything I have ever experienced in over 50 year of having cars serviced. Neve advisor for several years. His integrity and helpfulness are beyond anything I have ever experienced in over 50 year of having cars serviced. Never a question whether he has my back, always looking out for my best interest - which in turn is looking out for the dealerships best interest! I would keep buying cars from Hendrick just to have him as my service advisor! A real asset to this company. More

I receive excellent service every time I visit. They are by far the best and easiest service department to work with. Up front and honest and don't try to push unnecessary work on you. I highly They are by far the best and easiest service department to work with. Up front and honest and don't try to push unnecessary work on you. I highly recommend working with Craig Rossman. More

I first bought a car (1999 LX470) from this dealership in 1998. That car is still going strong after 24 years! Much of the reason for this is the excellent care it’s received from Hendrick. My advisors were 1998. That car is still going strong after 24 years! Much of the reason for this is the excellent care it’s received from Hendrick. My advisors were Craig Rossman and Brian Veal. They have given me and my vehicles personal care, always using their expertise to advise me. Never steered me wrong and the condition of my cars shows. More

Willie Steineger is always very helpful whenever we need to have service done on any of our vehicles. Very knowledgeable and prompt with getting you in and out quickly with getting all handled for you. Wh to have service done on any of our vehicles. Very knowledgeable and prompt with getting you in and out quickly with getting all handled for you. What a pleasure to work with him. More

Love working with Brian Veal! It’s like he’s part of the family! Servicing my RX is always a smooth and easy process. It’s like he’s part of the family! Servicing my RX is always a smooth and easy process. More

I have great service 10 out of 10 times I bring my car to this dealership. They’re courteous, great communicators, and I always feel catered to! You feel appreciated for being a customer. this dealership. They’re courteous, great communicators, and I always feel catered to! You feel appreciated for being a customer. More

I had an emergency service situation and Craig Rossman at Hendrick Lexus helped me navigate it quickly and get back on the road. Hendrick Lexus helped me navigate it quickly and get back on the road. More