Hendrick Lexus Kansas City

They don't try to rip you off, they are very straightforward and tell you what you need. A little pricey but it's always done right. straightforward and tell you what you need. A little pricey but it's always done right. More

I had the option to buy another type of car recently, but decided to stay with Lexus because I think the service department is GREAT! Craig Rossman is always friendly , timely and efficient. I am happy I hav decided to stay with Lexus because I think the service department is GREAT! Craig Rossman is always friendly , timely and efficient. I am happy I have a Lexus! More

Brian Veal is the best consultant. Lexus IS so lucky to have him. He goes above and beyond each time I need service. Lexus IS so lucky to have him. He goes above and beyond each time I need service. More

Hendricks Lexus has always been a trusting, caring dealership. The staff, from the front service person to the sales person to the service people, have all been courteous and taken great care of our dealership. The staff, from the front service person to the sales person to the service people, have all been courteous and taken great care of our needs. On Thursday. I needed to get a new car due to a bad accident. I had anxiety about how I was going to cope. Mike Rodriguez was my sales person. He answered all my questions as well as my husband’s questions. There was no pressure and it all went how I needed it to go. Thank you Mike and the Lexus team! More

I am so happy with my Lexus hybrid from Hendrick Lexus. Chris Ragan was great to work with - so knowledgeable and so nice! My car orientation with Dr T was very thorough. What a great experience! Chris Ragan was great to work with - so knowledgeable and so nice! My car orientation with Dr T was very thorough. What a great experience! More

I had a tire go flat at the last moment before a trip out of town and Hendrick Lexus in Merriam, KS got me in within an hour on a Saturday morning. They found the nail in the tire and replaced the tire for l of town and Hendrick Lexus in Merriam, KS got me in within an hour on a Saturday morning. They found the nail in the tire and replaced the tire for labor cost only and we were able to go on our trip. 5 star service. Kudos to our tech Craig for excellent servicer! More

We have bought 3 cars now from Hendrick Lexus. The cars are really good but the service is even better. Willie Steineger had been our rep since we started and he is the best. He makes those ser The cars are really good but the service is even better. Willie Steineger had been our rep since we started and he is the best. He makes those service appointments as easy as possible. More

Willie Steineger has been my service representative for over 20 years and is an outstanding representative of Lexus of Kansas City. He has always gone above and beyond helping me, which I deeply appreciat over 20 years and is an outstanding representative of Lexus of Kansas City. He has always gone above and beyond helping me, which I deeply appreciate. I highly recommend Mr. Steineger. More

Superb Service , all around. Bill Fielder and Brandon Burton were superb !! they went out of their way to help us find the perfect car ! Their team of outstanding experts : Gu Bill Fielder and Brandon Burton were superb !! they went out of their way to help us find the perfect car ! Their team of outstanding experts : Guin Ragan , Mike Lannsic and Mo Lannsic bent over backwards to make the magic happen in a very short time. Could not more pleased !! Our last car from this dealership lasted 240,000 miles and is still cranking for the lucky owner. More

Willie is a very nice guy and great service advisor. Hope he stays a long time. Hope he stays a long time. More