Hendrick Lexus Kansas City

Brian is my go to guy for our 2025 NX 350 H. We also previously went to Brian for our 2018 300H. A very knowledgeable resource and very helpful! I thought that I had sent this back in December. We also previously went to Brian for our 2018 300H. A very knowledgeable resource and very helpful! I thought that I had sent this back in December. My very late response should not reflect badly on Brian! Paul Schwarz More

When I get my car serviced, I only deal with Brian Veal. This time I waited to schedule my appointment for after he returned from vacation. It’s good to deal with someone you trust. This time I waited to schedule my appointment for after he returned from vacation. It’s good to deal with someone you trust. More

The dealership is very well run, clean and responsive. Its customer service is outstanding and the service technicians do a great job of keeping me informed during the appointments with video links,. In Its customer service is outstanding and the service technicians do a great job of keeping me informed during the appointments with video links,. In particular, Brian Veal, my Service Advisor, does a great job and I always enjoy working with him. More

The people were very pleasant and easy to deal with. Brian and Billy were great. Thanks Brian and Billy were great. Thanks More

Brian Veal was our service advisor. He was very knowledgeable, courteous, professional and helpful. We used the concierge service, which is an appreciated option since we live 60 miles He was very knowledgeable, courteous, professional and helpful. We used the concierge service, which is an appreciated option since we live 60 miles away. They did our 40k service and sent a video of the inspection and recommendations beyond the standard service. We chose to have 2 of 3 recommended services completed but there was no pressure to do any of them. Three of our wheels had "kissed the curb" a few times and they were repaired and look like new! Communication was easy and clear and our car was returned at the promised time. We could not be more pleased with Brian and the service team! More

I like working with Brian Veal on service for my car He is very honest and dependable is very honest and dependable More

So glad to have Jen as our advisor. She is helpful from start to finish and quick! I barely have time to snack! She is helpful from start to finish and quick! I barely have time to snack! More

Booking appointments is easy. Their communication with the client is thorough , with timely updates on the progress of your service. Their communication with the client is thorough , with timely updates on the progress of your service. More

I purchased a Lexus from Hendrick Lexus KC. The young salesman Andrew is a TOTAL PRO! Wonderful experience from start to finish. Andrew handled a ton of questions and is top Shelf to me! The young salesman Andrew is a TOTAL PRO! Wonderful experience from start to finish. Andrew handled a ton of questions and is top Shelf to me! Five Stars! Ron R More

I've been using this dealership for at lease 20 years having leased 6 or more Lexus vehicles, and I've never had a bad experience yet! having leased 6 or more Lexus vehicles, and I've never had a bad experience yet! More