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Hendrick Lexus Kansas City

Merriam, KS

4.9
1,249 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 1,249 reviews

May 21, 2026

Alexai Dowell was exceptional to work with on a multi-vehicle deal. Was extremely responsive and worked to provide a fair price on trade-ins and purchase of 2 vehicles. Addressed followup needs and More

by jameskthomas55
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexia Dowell (Sales) , Brian Veal - (Service ), Chetan “Cheeto” Sampat
May 23, 2026 -

Hendrick Lexus Kansas City responded

Hi Jameskthomas55! We're so happy we were able to help you out!

May 20, 2026

Jen Tracy facilitated my 15K mile check up on my Lexus RX 350. She was efficient, friendly and provided excellent service! Thanks, Jen, for making my experience an excellent one! Yet another reason I love More

by Darci.deskin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
May 23, 2026 -

Hendrick Lexus Kansas City responded

Darci.deskin, we are so happy to read such a great review about Hendrick Lexus Kansas City!

May 19, 2026

Brian is always cordial and professional. I like having the same person to interact with.. i used a loaner and that was a nice experience.. More

by dgerardp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Chetan “Cheeto” Sampat
May 23, 2026 -

Hendrick Lexus Kansas City responded

Dgerardp, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City.

May 19, 2026

It's not so much the dealership - it's Brian Veal in service. The BEST!! More

by bagldy25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
May 23, 2026 -

Hendrick Lexus Kansas City responded

Bagldy25, we're happy to hear you had such a positive experience with our team!

May 19, 2026

My service appointment was great as always. Brian does a great job and the communication is great! More

by LRMISCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
May 22, 2026 -

Hendrick Lexus Kansas City responded

If you have any further questions, please don't hesitate to reach out!

May 17, 2026

Very professional staff! And I was able to see by video all work that my car received More

by JcGilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
May 22, 2026 -

Hendrick Lexus Kansas City responded

Jcgilt, we are glad we could help!

May 16, 2026

We had several issues with our Lexus and we are glad we came to the Kansas dealership. Nick Hernandez went out of his way to help resolve issues. More

by blackman_dp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hernandez
May 22, 2026 -

Hendrick Lexus Kansas City responded

Blackman_dp, we're glad to hear you enjoyed your visit.

May 16, 2026

I work with Adam Moirinski. He is always helpful, explains everything, answers my questions, and as a bonus is fun to work with! More

by dkrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Moirinski
May 22, 2026 -

Hendrick Lexus Kansas City responded

If you have any further questions, please give us a call. We're always happy to help!

May 15, 2026

Service experience may be the number one reason to buy at Hendrick. Incredible team that never misses provided an exceptional experience. More

by Rich Fairman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
May 22, 2026 -

Hendrick Lexus Kansas City responded

We can't wait to see you again, have a great day.

May 14, 2026

Brian is always great to work with, knows his cars and is very friendly. He's your man for service! More

by shellyburgoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
May 16, 2026 -

Hendrick Lexus Kansas City responded

We do hope we can be of assistance in the future. Take care!

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