Hendrick Lexus Kansas City

Willie Steineger is the best Service Rep we have ever had. I've been working with Willie since 2013 and he always does a great job for us. We are now on our 3rd Lexus with Hendrick and Willie is a big had. I've been working with Willie since 2013 and he always does a great job for us. We are now on our 3rd Lexus with Hendrick and Willie is a big reason why!! More

I've worked with Willie Steineger in the service department for many years. Willie always goes above and beyond. He listens, he explains things clearly and always gets my car back ASAP. I couldn't a department for many years. Willie always goes above and beyond. He listens, he explains things clearly and always gets my car back ASAP. I couldn't ask for a better service rep! More

We've often had the pleasure of working with Ramon Conway when one of our two Lexus vehicles is in need of service. Today Janis had a low tire pressure reading and stopped by the service center without an a when one of our two Lexus vehicles is in need of service. Today Janis had a low tire pressure reading and stopped by the service center without an appointment. They found a nail in the impacted tire and fixed it quickly. We very much appreciated the quick service. Ramon is always very professional, helpful and caring. More

Becky Voyels and Tabitha were and are the best brought my 2006 rx 400h in for service from another mechanic mistake and they took there time explain my situation and options worked hard to make me understand 2006 rx 400h in for service from another mechanic mistake and they took there time explain my situation and options worked hard to make me understand and trust that the job will be.done correctly and right I thank them so much I will return everyone Becky is who you want and need for your lexus needs More

Willie Steiniger Took my RX 350 in for service, and it was the end of the day, and Willie hopped right in and helped me with the drop off procedure and got me into a loaner, he was communicating with me e was the end of the day, and Willie hopped right in and helped me with the drop off procedure and got me into a loaner, he was communicating with me effectively via text, and email regarding my vehicle. He made my experience an awesome one. Thanks Willie for all you do! More

Willie was very polite, informative, patient, not pushy to make sale. I am more than satisfied. to make sale. I am more than satisfied. More

The complete overall service, prompt attention to details and people is what makes this dealer and service the best, and people is what makes this dealer and service the best, More

Service was great. Done in a timely manner Would highly recommend Great dealership Good customer services Done in a timely manner Would highly recommend Great dealership Good customer services More

Willie and team have always been very professional. A list of nine areas of concern were presented to me. These items could/should be done to the 2004 Lexus. No pressure, my decision on what to do now A list of nine areas of concern were presented to me. These items could/should be done to the 2004 Lexus. No pressure, my decision on what to do now and what to do later. The list showed me what I can look forward to and schedule expenditures as fits. More

Service is always great. Brian does a great job communicating and is always very flexible Brian does a great job communicating and is always very flexible More