
Hendrick Lexus Kansas City
Merriam, KS
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Brian is the best! He always answers all my questions to my satisfaction. I rave about my Lexus service to tothers and they are amazed at the great ccustomer service. He always answers all my questions to my satisfaction. I rave about my Lexus service to tothers and they are amazed at the great ccustomer service. More
Jen is very helpful whenever I need service for my car. She is always available to answer questions and provide great details about my service. Would highly recommend her. She is always available to answer questions and provide great details about my service. Would highly recommend her. More
This dealership is always clean and most importantly it’s the employees that work there. Salesperson are not pushy and courteous and accommodating. The people at the service are even better especially my ser the employees that work there. Salesperson are not pushy and courteous and accommodating. The people at the service are even better especially my service advisor Willie Steinider. Knowledgeable, pleasant, and always attentive to our needs. Super friendly and honest! More
Amazing customer service! Prompt, courteous, polite, respectful of your time! They had a loaner vehicle ready to go as requested! I will always drive a Lexus and only go to He Prompt, courteous, polite, respectful of your time! They had a loaner vehicle ready to go as requested! I will always drive a Lexus and only go to Hendrick Lexus. More
First I would like to say Chris deboxtel was wonderful to work with. You could just tell he took great pride in making sure his customer was taken care of. I will definitely ask for him next time when I a work with. You could just tell he took great pride in making sure his customer was taken care of. I will definitely ask for him next time when I am there for my service. More
I have both of my Lexus cars serviced through Willie and his team, and he does a fantastic job explaining what will be done at each service visit. But he is best at communicating with me the progress the ca his team, and he does a fantastic job explaining what will be done at each service visit. But he is best at communicating with me the progress the car undergoes during the service and the suggestions the technicians make. Willie is personable, supportive and most helpful, and favorably represents Hendricks extremely well. More
Christopher De Boxtel was my service advisor at Hendrick Lexus and provided excellent customer service. He was engaging and informative every step. Lexus and provided excellent customer service. He was engaging and informative every step. More