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Hendrick Lexus Kansas City

Merriam, KS

5.0
961 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 961 reviews

May 03, 2022

Just had service done at Hendrix Lexus & it was very smooth. Even got a video showing my vehicle up on the rack getting the service done. Willie Steineger, was my service consultant, he kept me update More

by MaryH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
May 03, 2022 -

MaryH responded

Please see review above. Mary Huston

May 01, 2022

One of the things that is most satisfying about Hendrick Lexus, is that regardless of whoever handles your visit, treats you like you are the MOST important person of their day. Great work, awesome custome More

by Mlangf2300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
May 04, 2022 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 30, 2022

I'm fairly new with this service department and Willie Steinegar has been very focused on my needs of my 2011 ES and my repair budget. Very professional and the mechanics are the best in the midwest. More

by coitken99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steinegar
May 04, 2022 -

Hendrick Lexus Kansas City responded

Coitken99, your satisfaction is our top priority. Thank you again for leaving us this response!

April 28, 2022

Another great service at Hendrick Lexus. Always enjoy working with this place. Highly recommend it. More

by jeff c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Steineger
Apr 30, 2022 -

Hendrick Lexus Kansas City responded

Jeff C, thank you so much for your high rating! We're looking forward to your next visit with us!

April 27, 2022

Willie Steinegar handled the service on my car. Kept me updated while I waited. He is courteous and professional. Thank you. More

by susant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Apr 29, 2022 -

Hendrick Lexus Kansas City responded

Susant, thank you for your kind words and this wonderful review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 23, 2022

Willie is always efficient and informative. I always trust him with the care of my car and appreciate his advice and recommendations. More

by Wtergie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Apr 23, 2022 -

Wtergie responded

Willie Steineger

April 22, 2022

Great service! The best. Gets you in & out. Pays attention to details. Can’t be any better than Willie. More

by Scripsick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Stringer , Chetan “Cheeto” Sampat
Apr 25, 2022 -

Hendrick Lexus Kansas City responded

Hello Scripsick, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 21, 2022

Real friendly, super convenient. Not a long wait at all with also great snacks/drinks while you wait! More

by Jaylenganzy24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Steineger
Apr 24, 2022 -

Hendrick Lexus Kansas City responded

Jaylenganzy24, it's experiences like yours that really keep us motivated! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 21, 2022

I have known Willie Steineger for close to 15 years. He has always handled the service on our cars and provided guidance in a very professional manner. One of the reasons we bought a new car at Hendrick More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Apr 24, 2022 -

Hendrick Lexus Kansas City responded

Hi Dennis, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

April 21, 2022

We had our car serviced and everyone involved were fantastic. Willie Steineger was our agent and he was very helpful, and he kept us informed as to what needed to be done. We are very satisfied with a More

by Larryjoanhatch
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Apr 24, 2022 -

Hendrick Lexus Kansas City responded

Hello Larryjoanhatch, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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