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Hendrick Lexus Kansas City

Merriam, KS

5.0
960 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 960 reviews

April 18, 2022

You can’t beat the service that Willie provides at Hendrick Lexus. He stays on top of everything and communicates throughly. He’s always happy to help whether I have an appointment or not. More

by jfurse12800
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Apr 21, 2022 -

Hendrick Lexus Kansas City responded

Hello Jfurse12800, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 17, 2022

Nice, kind, very helpful. William Steineger tried everything to help address my needs and concerns of my Lexus. Great job! Thanks Willie More

by Ted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Steineger, Chetan “Cheeto” Sampat
Apr 17, 2022 -

Ted responded

Thanks for the great help!

Apr 19, 2022 -

Hendrick Lexus Kansas City responded

Ted, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

April 13, 2022

I brought my car in and was greeted by Ramon and he helped me through the whole appointment from when I dropped it off till when I picked it up and he explained to me what was going on with it and I ap More

by jonsaxton91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Apr 15, 2022 -

Hendrick Lexus Kansas City responded

Jonsaxton91, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! We are always more than happy to assist you if anything else comes up. Take care!

April 13, 2022

Willie Steineger is the absolute best service advisor. I won't take my Lexus to anyone except Hendrick Lexus and Willie. More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Apr 15, 2022 -

Hendrick Lexus Kansas City responded

Sam, your satisfaction is our top priority. Sam, thanks for taking the time to leave a review.

April 13, 2022

Willie is a fantastic person to interact with for any of my car needs. I’ve had a few frustrations with some odd starting issues and he has gone above and beyond to help identify the problem and made sure I More

by BCdancer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie S
Apr 15, 2022 -

Hendrick Lexus Kansas City responded

Hi Bcdancer, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 13, 2022

Willie Steineger has been an unexceptional service consultant. I would highly recommend him..I always look forward to working with him. More

by James Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steinegrr
Apr 15, 2022 -

Hendrick Lexus Kansas City responded

Hello James Paul, we appreciate you taking the time to leave us this feedback. Thank you again for the great review!

April 12, 2022

Brian Veal always provides the most fantastic service! He always puts snacks in my kids car seats. They love coming in to see him too! More

by Alexis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 14, 2022 -

Hendrick Lexus Kansas City responded

Alexis, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

April 12, 2022

Thank you to Ramon on the amazing service he had provided to me. Will definitely be back. More

by jdvogel2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Apr 14, 2022 -

Hendrick Lexus Kansas City responded

Jdvogel2009, thank you so much for your high rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 12, 2022

Ramon was awesome . He helped with any questions i had and was able to explain things to me in details. 5 stars from me and I will be back . More

by vogel_brittany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Apr 14, 2022 -

Hendrick Lexus Kansas City responded

Vogel_brittany, thank you for your kind words and this wonderful review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 12, 2022

Brian Veal did a great job helping my family and I with my Toyota oil and tire change More

by tonybierle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 14, 2022 -

Hendrick Lexus Kansas City responded

Tonybierle, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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