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Hendrick Lexus Kansas City

Merriam, KS

5.0
1,028 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 1,028 reviews

August 04, 2025

Awesome personnel and service Really impressed with the video we always receive. Will definitely recommend family and friends. Thank you !! More

by Mammaw25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Aug 05, 2025 -

Hendrick Lexus Kansas City responded

Hi Mammaw25! We're so happy we were able to help you out!

August 04, 2025

Great service on my vehicle. Kept me informed on each step of the inspection while in shop. More

by Loganmike23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Aug 05, 2025 -

Hendrick Lexus Kansas City responded

We do hope we can be of assistance in the future. Take care!

August 01, 2025

great service. Becky has provided great advice for three cars now. Waiting room facilities are the best. More

by Flip
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ragan, Becky Voiles
Aug 04, 2025 -

Hendrick Lexus Kansas City responded

Flip, thank you so much for the positive review!

July 31, 2025

Jen Tracy is the best ! Shes always happy to explain any questions I may have, great communicator and I enjoy seeing her when I bring my car in. She is always expedient in More

by sdess916
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Aug 03, 2025 -

Hendrick Lexus Kansas City responded

Sdess916, we're happy to hear you had such a positive experience with our team!

July 31, 2025

Love the service here! Jen Tracy is awesome and I have had three Lexus that she has serviced! She is the reason I keep buying Lexus. More

by Jar82060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jen tracy
Aug 03, 2025 -

Hendrick Lexus Kansas City responded

Hello Jar82060, thank you; we appreciate your feedback!

July 22, 2025

Jen Tracy is a great Service Consultant at Hendrick Lexus. She is very professional, knowledgeable and friendly. She always explains what service is needed in terms that I can understand. She is ve More

by Ellen M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Jul 24, 2025 -

Hendrick Lexus Kansas City responded

We are always more than happy to assist you if anything else comes up. Take care!

July 11, 2025

Brian Veal is a model service advisor…thorough, knowledgeable, kind… exactly what a customer needs. More

by Robertsunell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Jul 15, 2025 -

Hendrick Lexus Kansas City responded

Hi Robertsunell, thank you so much for your positive comments about Hendrick Lexus Kansas City!

July 10, 2025

Most recent service at Hendrick Lexus was great. Service rep Brian Veal was prompt and professional. I was able to make a next day appointment and left with a fully serviced and sparkling clean car! More

by Conriley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Consultant, Chetan “Cheeto” Sampat
Jul 13, 2025 -

Hendrick Lexus Kansas City responded

Conriley, we are glad we could help!

July 08, 2025

Brian Veal at Hendricks Lexus was very professional getting my car serviced there the other day. I would definitely recommend him. More

by Mrooney544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jul 13, 2025 -

Hendrick Lexus Kansas City responded

Hello Mrooney544, we appreciate you taking the time to leave us this feedback.

July 01, 2025

Harper was amazing, kind, patient and made the purchase of my new Lexus seamless and no pressure! Ra the business manager was amazing as well and was very understanding and patient. They all did an amazin More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harper
Jul 01, 2025 -

Hendrick Lexus Kansas City responded

Lisa, thank you for sharing your positive experience!

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