
Hendrick Lexus Kansas City
Merriam, KS
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Jen Tracy is the best ! Shes always happy to explain any questions I may have, great communicator and I enjoy seeing her when I bring my car in. She is always expedient in Shes always happy to explain any questions I may have, great communicator and I enjoy seeing her when I bring my car in. She is always expedient in getting my car in line to minimize my wait time, or if I have a loaner does the paperwork swiftly to get me on my way - also, texts with updates and when the vehicle will be done. Shes awesome ! More
Love the service here! Jen Tracy is awesome and I have had three Lexus that she has serviced! She is the reason I keep buying Lexus. Jen Tracy is awesome and I have had three Lexus that she has serviced! She is the reason I keep buying Lexus. More
Jen Tracy is a great Service Consultant at Hendrick Lexus. She is very professional, knowledgeable and friendly. She always explains what service is needed in terms that I can understand. She is ve Lexus. She is very professional, knowledgeable and friendly. She always explains what service is needed in terms that I can understand. She is very efficient and a great communicator. She always keeps me informed about the progress of the work on my SUV when I bring it in for service. She's a pleasure to work with! More
Most recent service at Hendrick Lexus was great. Service rep Brian Veal was prompt and professional. I was able to make a next day appointment and left with a fully serviced and sparkling clean car! Service rep Brian Veal was prompt and professional. I was able to make a next day appointment and left with a fully serviced and sparkling clean car! More
Harper was amazing, kind, patient and made the purchase of my new Lexus seamless and no pressure! Ra the business manager was amazing as well and was very understanding and patient. They all did an amazin of my new Lexus seamless and no pressure! Ra the business manager was amazing as well and was very understanding and patient. They all did an amazing job and never made me feel pressured! More