Hendrick Lexus Kansas City

Brian has always been a great service contact for our Lexus sedan. He’s been very helpful and friendly for the life of our car. Lexus sedan. He’s been very helpful and friendly for the life of our car. More

I really appreciate the communication that Brian Veal gives to me each time I come in for service and the efficiency of the crew that actually performs the work. It takes a lot of stress off of me. Than gives to me each time I come in for service and the efficiency of the crew that actually performs the work. It takes a lot of stress off of me. Thank-You More

EXCELLENT! After having to spend 6 hrs purchasing a car for our Colorado home at a dealer in Colorado, it was a thrill and a pleasure after 2 phone calls Hend After having to spend 6 hrs purchasing a car for our Colorado home at a dealer in Colorado, it was a thrill and a pleasure after 2 phone calls Hendricks had the car delivered to me. More

My wife and I purchased a new 2026 Lexus from here recently. I can honestly say that Mo and his staff were amazing from start to finish. Lastly, Tony did an amazing job getting us the best deal. Hones recently. I can honestly say that Mo and his staff were amazing from start to finish. Lastly, Tony did an amazing job getting us the best deal. Honestly, it was the easiest experience buying a vehicle my wife and I have ever had. Thanks to everyone! John Burns More

Every thing went well. Service was completed with video to explain what was checked. Very pleased! Service was completed with video to explain what was checked. Very pleased! More

Recently had a recall on two of my Lexus an RX 350 and LC 500. Living in Topeka with two cars having to go to Kansas City for a recall I contacted Jen Tracy at the dealership who arranged to have both cars p 500. Living in Topeka with two cars having to go to Kansas City for a recall I contacted Jen Tracy at the dealership who arranged to have both cars picked up and repaired. On the 350 there was a battery issue that she identified replace the battery under warranty. Also, checked the electrical system on the LC 500 as we’ve had to jump it a couple of times. Nothing there was found to be unusual. The bottom line is she went above and beyond what I think most service employees would do. Very knowledgeable on the issues that we had been having. Resolved the problem and reassured us that everything is back to normal. Highly recommend that dealership and Jen Tracy for any repair needs. More

great customer service. The Service department provided detail on issues and evaluated the criticality for prioritization. Craig R went over the issues found in detail with The Service department provided detail on issues and evaluated the criticality for prioritization. Craig R went over the issues found in detail with me which was appreciated. More

I have purchased 7 RX's from this dealership and will continue to do so. great service department. continue to do so. great service department. More

Craig Rossman has been my go to Service Rep for as long as I’ve owned a Lexus! He’s helped with routine service and everything else. From side wall damaged tires to how to maintain the battery on cars that as I’ve owned a Lexus! He’s helped with routine service and everything else. From side wall damaged tires to how to maintain the battery on cars that sit in my garage undriven for months on end. He and all the service people are great! More

Service that you can trust and they are extremely thorough in their analysis. The service advisor listened to what my concerns were, and the experience was impeccable thorough in their analysis. The service advisor listened to what my concerns were, and the experience was impeccable More