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Hendrick Lexus Kansas City

Merriam, KS

5.0
960 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 960 reviews

March 03, 2022

Willie is great to work with Appreciate the customer service and attention to detail Well done More

by Mylene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie
Mar 05, 2022 -

Hendrick Lexus Kansas City responded

Mylene, we really appreciate your positive review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 02, 2022

Craig Rossman was a very helpful service consultant. My service experience was an excellent one. More

by LisaJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Mar 04, 2022 -

Hendrick Lexus Kansas City responded

Lisaj, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City. Until the next time we meet, take care!

March 01, 2022

They were not truthful about how much time it would take to do the job More

by mspark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Steineger
Mar 03, 2022 -

Hendrick Lexus Kansas City responded

Hello Mspark, we appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 27, 2022

I am a customer for life! Best dealership and service I have ever had! Just recently bought my 4 vehicle from them. Highly recommend! Willie Stieneger is my Service Manager. More

by Ultraivy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wille Stieneger
Mar 01, 2022 -

Hendrick Lexus Kansas City responded

Ultraivy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

February 27, 2022

Great service from Brian Veal! ! A pleasure to work with and always makes sure my car and I are taken care of. More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Mar 01, 2022 -

Hendrick Lexus Kansas City responded

Brian, we really appreciate your feedback! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 26, 2022

Always professional, courteous and fair prices. The level of service is top notch and not found anywhere else. More

by Joe B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Feb 28, 2022 -

Hendrick Lexus Kansas City responded

Joe B, we really appreciate your positive review! Joe B, thanks for taking the time to leave a review.

February 18, 2022

Excellent service every time. I've been taking my ES 350 to Hendrick since I purchased it new in 2019 and have never been disappointed with their service department. Craig Rossm More

by Michael Steed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Feb 20, 2022 -

Hendrick Lexus Kansas City responded

Hi Michael Steed! We're so happy we were able to help you out! Michael Steed, thanks for taking the time to leave a review.

February 13, 2022

Willie was awesome! Enjoyed working with him! He was very knowledgeable and personable. I felt comfortable working with him and I trusted his feedback! 5 stars hands down! Thanks Willie!!!!!! More

by Narakr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie S.
Feb 15, 2022 -

Hendrick Lexus Kansas City responded

Narakr, we are glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 11, 2022

We've had our vehicles serviced at this dealership for a number of years and they have always provided us with exceptional advice and service. More

by dlcarp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Feb 14, 2022 -

Hendrick Lexus Kansas City responded

Dlcarp, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City. Please don't hesitate to reach out to us if there's anything more we can do!

February 02, 2022

Outstanding service and great follow up! Service adviser was so nice and kind and very thorough!! Graig Rossman went above and beyond and made everything perfect!!! More

by cweld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Graig Rossman
Feb 05, 2022 -

Hendrick Lexus Kansas City responded

Cweld, thank you for your kind words and this wonderful review! Cweld, thanks for taking the time to leave a review.

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