Hendrick Lexus Kansas City

Consistent excellent service experience at Hendrick Lexus in Merriam KS, especially from Brian Veal. Always a professional process! in Merriam KS, especially from Brian Veal. Always a professional process! More

Been with Hendrick KC(South) for almost 20 years. Everyone from Shayla(Sales Manager) to Willie(amazing service engineer) always make it a great experience. I have always recommended both the Lexus Everyone from Shayla(Sales Manager) to Willie(amazing service engineer) always make it a great experience. I have always recommended both the Lexus brand and Hendrick of KC. More

Craig Rossman was my service agent. He welcomed me immediately and walked through a detailed breakdown of the service and any related charges. Service was completed promptly and my vehicle was returne immediately and walked through a detailed breakdown of the service and any related charges. Service was completed promptly and my vehicle was returned sparkling clean. More

Excellent customer service and easy to make appointments. I appreciate having an assigned service person, Willie S., to work with. I have worked with him for years and he never tries to sell me things that I appreciate having an assigned service person, Willie S., to work with. I have worked with him for years and he never tries to sell me things that aren’t necessary. More

Craig was wonderful! He saw me right away, prepared a loaner and kept me posted on the progress of my service. His efforts were much appreciated! My service visit was a wonderful experience. loaner and kept me posted on the progress of my service. His efforts were much appreciated! My service visit was a wonderful experience. More

My recent service experience was excellent. The car was ready when promised, loaner vehicle was clean. The service representative was helpful and informative. Overall a good experience. ready when promised, loaner vehicle was clean. The service representative was helpful and informative. Overall a good experience. More

Had service done working with w/ Craig Rossman at Hendrix Lexus and he was friendly & professional. Excellent service!! Lexus and he was friendly & professional. Excellent service!! More

Craig Rossman, in service, listened carefully and accomplished every task perfectly. None better than the Merriam service department. accomplished every task perfectly. None better than the Merriam service department. More

Always great to work with Brian Veal. Would not want anyone else to be my service advisor at Hendrick's Lexus. anyone else to be my service advisor at Hendrick's Lexus. More

Brian Veal is the BEST at taking care of my car and making sure that my family is riding safe! making sure that my family is riding safe! More