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Hendrick Lexus Kansas City

Merriam, KS

5.0
960 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 960 reviews

November 29, 2021

The service advisor Brian was excellent. Well worth the drive from Wichita, KS. Kansas City Lexus is by far my favorite Lexus dealership. More

by zeezumba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Nov 30, 2021 -

Hendrick Lexus Kansas City responded

Zeezumba, thanks for your praise and kind comments about our team. We hope to see you soon!

November 25, 2021

Willie Steineger did great job. Fast, friendly service. Very easy process. Appreciate the help with everything. More

by AL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 30, 2021 -

Hendrick Lexus Kansas City responded

Al, thank you so much for your high rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Kansas City!

November 25, 2021

Willie was great to work with. Made the process simple to get my vehicle services. More

by Missy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Steineger
Nov 30, 2021 -

Hendrick Lexus Kansas City responded

Missy, we are so happy to read such a great review about Hendrick Lexus Kansas City! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 24, 2021

Just a great place to do business. Always timely and nice. Great service. Just Great peplle. More

by mlindmark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Nov 30, 2021 -

Hendrick Lexus Kansas City responded

Mlindmark, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

November 24, 2021

I just purchased a new car at Hendrick Lexus in large measure because of the excellent service by Brian Veal over the last six year with the previous automobile. Brian is professional, dedicated but mos More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexai Dowell and Brian Veal both 5 star, Chetan “Cheeto” Sampat
Nov 30, 2021 -

Hendrick Lexus Kansas City responded

Ron, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!

November 22, 2021

Willie is great and the service department in general at Hendrick Lexus is top notch!!! More

by isiahas23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon
Nov 25, 2021 -

Hendrick Lexus Kansas City responded

Isiahas23, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

November 19, 2021

Brian Veal takes the time, and has the patience to explain what my vehicle needs to have done for service work. Brain has a positive attitude, and makes sure all need service work has been completed. More

by ronslegl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Nov 23, 2021 -

Hendrick Lexus Kansas City responded

Ronslegl, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Nov 23, 2021 -

ronslegl responded

ronslegl@aol.com

November 17, 2021

Brian always does a great job taking care of my service needs! Always feel confident in the service I receive. More

by k19design
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Nov 19, 2021 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 17, 2021

great communication, great service always provides a rental for my convenience while car is being serviced. More

by thayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Nov 19, 2021 -

Hendrick Lexus Kansas City responded

Thayes, we really appreciate your feedback! We're looking forward to your next visit with us!

November 15, 2021

Brian Veal does an excellent job. He explains everything to me very clearly so I understand what and why they need to service various parts of my vehicle. He also makes suggestions of service items that can More

by Mereours
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Nov 19, 2021 -

Hendrick Lexus Kansas City responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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