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Hendrick Lexus Kansas City

Merriam, KS

Overview
Reviews
Vehicles
5.0
973 Reviews
Call Dealership (855) 284-0945
View Awards

6935 W. Frontage Road

Merriam, KS

66203

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Showing 973 reviews

December 01, 2021

Craig Rossman, in service, listened carefully and accomplished every task perfectly. None better than the Merriam service department. More

by Daniely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Report | Print
Dec 03, 2021 -

Hendrick Lexus Kansas City responded

Daniely, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Kansas City! Thank you, and have a fantastic day!

November 30, 2021

Always great to work with Brian Veal. Would not want anyone else to be my service advisor at Hendrick's Lexus. More

by DALEWMRR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
Dec 01, 2021 -

Hendrick Lexus Kansas City responded

Dalewmrr, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!

November 30, 2021

Brian Veal is the BEST at taking care of my car and making sure that my family is riding safe! More

by Alexis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
Dec 01, 2021 -

Hendrick Lexus Kansas City responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Feel free to reach out to us if you need anything. Have a wonderful day.

November 29, 2021

The service advisor Brian was excellent. Well worth the drive from Wichita, KS. Kansas City Lexus is by far my favorite Lexus dealership. More

by zeezumba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
Nov 30, 2021 -

Hendrick Lexus Kansas City responded

Zeezumba, thanks for your praise and kind comments about our team. We hope to see you soon!

November 25, 2021

Willie Steineger did great job. Fast, friendly service. Very easy process. Appreciate the help with everything. More

by AL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Nov 30, 2021 -

Hendrick Lexus Kansas City responded

Al, thank you so much for your high rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Kansas City!

November 25, 2021

Willie was great to work with. Made the process simple to get my vehicle services. More

by Missy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Steineger
Report | Print
Nov 30, 2021 -

Hendrick Lexus Kansas City responded

Missy, we are so happy to read such a great review about Hendrick Lexus Kansas City! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 24, 2021

Just a great place to do business. Always timely and nice. Great service. Just Great peplle. More

by mlindmark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
Nov 30, 2021 -

Hendrick Lexus Kansas City responded

Mlindmark, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

November 24, 2021

I just purchased a new car at Hendrick Lexus in large measure because of the excellent service by Brian Veal over the last six year with the previous automobile. Brian is professional, dedicated but mos More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexai Dowell and Brian Veal both 5 star, Chetan “Cheeto” Sampat
Report | Print
Nov 30, 2021 -

Hendrick Lexus Kansas City responded

Ron, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!

November 22, 2021

Willie is great and the service department in general at Hendrick Lexus is top notch!!! More

by isiahas23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon
Report | Print
Nov 25, 2021 -

Hendrick Lexus Kansas City responded

Isiahas23, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

November 19, 2021

Brian Veal takes the time, and has the patience to explain what my vehicle needs to have done for service work. Brain has a positive attitude, and makes sure all need service work has been completed. More

by ronslegl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Report | Print
Nov 23, 2021 -

Hendrick Lexus Kansas City responded

Ronslegl, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Nov 23, 2021 -

ronslegl responded

ronslegl@aol.com

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