Hendrick Lexus Kansas City

Craig Rossman at Hendrick Lexus, Kansas City is my Service Consultant. I just had my first visit for routine maintenance and he was excellent. He took the time to explain everything to me AND show me Service Consultant. I just had my first visit for routine maintenance and he was excellent. He took the time to explain everything to me AND show me around so I would be familiar with the center. If you can pick, PICK CRAIG! More

I had a great experience with Crqaig Rossman. He advised me that I didn't need an oil change I had requested because my vehicle only needs one every 10,000 miles or once a year (a hybrid). He then recommen me that I didn't need an oil change I had requested because my vehicle only needs one every 10,000 miles or once a year (a hybrid). He then recommended a brake bleed. I appreciated his honesty. More

Service is always excellent at either Hendrick that I have used for repairs/maintenance. Craig goes that extra mile to give a special touch to the service he provides. I appreciate it! have used for repairs/maintenance. Craig goes that extra mile to give a special touch to the service he provides. I appreciate it! More

Craig Rossman and the team at Hendricks took great care of me and my daughter’s car. Thanks!!! of me and my daughter’s car. Thanks!!! More

They always try to please the customer regardless of if it is a no-charge fix or a regular expensed repair. They do their best to keep to your appointment time or work you in do to unplanned needs. William it is a no-charge fix or a regular expensed repair. They do their best to keep to your appointment time or work you in do to unplanned needs. William Steineger always makes sure there is a loaner if needed. More

Always keeping me up to date on my maintenance. Friendly and never forces any services unless necessary. This is important to me as a woman. We always hear about being taken advantage of things we don’t kno and never forces any services unless necessary. This is important to me as a woman. We always hear about being taken advantage of things we don’t know about when it comes to cars. So it’s nice to have a full chart of what’s necessary to keep my car in good health! More

Service was very professional. All personal were extremely friendly. Hendrick’s Lexus aways do a great job at serving my car extremely friendly. Hendrick’s Lexus aways do a great job at serving my car More

Craig is very knowledgeable and kept me informed about the progress of the maintenance. I was done in the estimated timeframe. the progress of the maintenance. I was done in the estimated timeframe. More

Jen is amazing!! She is professional, friendly, helpful, gives great attention to detail, and goes above and beyond!! So grateful for her great assistance in caring for my vehicle!! gives great attention to detail, and goes above and beyond!! So grateful for her great assistance in caring for my vehicle!! More

Excellent service always! Jen really always take great care of me. Highly recommend her and this dealership! care of me. Highly recommend her and this dealership! More