Hendrick Lexus Kansas City

Craig was great, and the service was done quickly. My lack of 5 stars is due to a problem with the scent that is delivered into the waiting area. There was no place to sit to get away from the smell My lack of 5 stars is due to a problem with the scent that is delivered into the waiting area. There was no place to sit to get away from the smell and by the time I left, I had a headache. More

We do appreciate the excellent service we have always received from Hendricks Lexus service department. received from Hendricks Lexus service department. More

Working with Craig is always a pleasure! He takes care of me and is always so helpful! I trust him He takes care of me and is always so helpful! I trust him More

The customer service and care that I received from the staff was amazing. Doug assisted me personally and made it a seamless process of buying a car. I would recommend this business to everyone looking fo staff was amazing. Doug assisted me personally and made it a seamless process of buying a car. I would recommend this business to everyone looking for a great car and exceptional service. Great job!:) More

Provides great car service with strong customer service. Phone communication on service time and readiness is top notch. Nice work. Phone communication on service time and readiness is top notch. Nice work. More

My service rep Craig Rossman reminded me of the tire sale in October. The process of initiating the paperwork was quick and professional. I was able to get a slight discount on alignment as well. During t in October. The process of initiating the paperwork was quick and professional. I was able to get a slight discount on alignment as well. During the service, he noticed I was due for my 30,000 maintenance work as well so he was able to complete that at the same time. I appreciate the video footage from the service tech summarizing what was done on the tires, the improvement made by alignment, the brakes assessment and all fluids were brought up to the appropriate level. The car was cleaned inside and outside. I also appreciate the high touch service inside the waiting room - plenty of options for drink and food! More

Always great service from Nic. Great with communication and keeping me informed Always exceeds my expectations! Great with communication and keeping me informed Always exceeds my expectations! More

Attention to service by Becky (the service agent), is always exceptional!! She communicates regularly and makes servicing my car as simple and convenient as possible! always exceptional!! She communicates regularly and makes servicing my car as simple and convenient as possible! More

My salesman helped me find a great car at a great price. An excellent experience. An excellent experience. More

My service consultant Brian V was very personable and professional. He did a great job of making sure I received the same outstanding service as I've had with all my previous service visits at this deale professional. He did a great job of making sure I received the same outstanding service as I've had with all my previous service visits at this dealer. More