Hendrick Lexus Kansas City

Whenever I need service or regular maintenance, it is always a great experience at Hendrick. Craig Rossman was professional, clear, and kind. Very easy to work with. I felt respected throughout the proce always a great experience at Hendrick. Craig Rossman was professional, clear, and kind. Very easy to work with. I felt respected throughout the process More

Brian always does a great job, letting me know the status of my car and how to make sure maintenance is upkept. I like how thorough he is. of my car and how to make sure maintenance is upkept. I like how thorough he is. More

Brian does a great job communicating and taking care of my car! Thanks for your hrlp! my car! Thanks for your hrlp! More

The service department at Hedrick is excellent. Brian Veal was my service representative and he was a pleasure to deal with. He arranged for the repairs to be done, arranged a loaner car for me, Brian Veal was my service representative and he was a pleasure to deal with. He arranged for the repairs to be done, arranged a loaner car for me, and promptly notified me when the repairs were complete. I highly recommend the service department and Brian Veal in particular for service on any Lexus. More

Brian Veal and the entire service team are very efficient and they make sure that I’m completely satisfied with my service work done on my RX350h. and they make sure that I’m completely satisfied with my service work done on my RX350h. More

Peter Clark was very knowledgeable and helpful while I searched for the perfect car. I hope to work with him again searched for the perfect car. I hope to work with him again More

the entire process was wonderful! , Nate Perez walked us through several cars, had info to any question we had and was always very professional. I can't say enough good things about hi , Nate Perez walked us through several cars, had info to any question we had and was always very professional. I can't say enough good things about him, and always asked if there was anything more he could do to help us, even after the purchase was complete. Nate is a huge asset to this car dealership. Would buy again if Nate was involved . More

Brian was quickly able to confirm engine light was not an issue. User error with gas cap but was able to quickly express this should be quick and could fit in routine maintenance. Gave me options and appre issue. User error with gas cap but was able to quickly express this should be quick and could fit in routine maintenance. Gave me options and appreciated that. His estimated time was spot on which helped me keep my schedule. Grade A service. Thank you! More

Hendrick’s Lexus and service advisor Brian Veal have been have been professional and highly reliable. have been professional and highly reliable. More

Service department is always professional. Brian explained everything as well as the technician video. Even though it wasn’t inexpensive, I feel it was all needed and hopefully helps the car Brian explained everything as well as the technician video. Even though it wasn’t inexpensive, I feel it was all needed and hopefully helps the car stay on the road for many years. More