Hendrick Lexus Kansas City

Excellent service always! Jen really always take great care of me. Highly recommend her and this dealership! care of me. Highly recommend her and this dealership! More

Willie is a great service consultant. He’s very knowledgeable, and makes sure to go above, and beyond, for the customer. knowledgeable, and makes sure to go above, and beyond, for the customer. More

I just bought my Lexus, and after 3 weeks of driving, a rock hit the windshield and cracked it. Jen Tracy worked with me and my insurance company to get a factory windshield and calibration from Lexus. I rock hit the windshield and cracked it. Jen Tracy worked with me and my insurance company to get a factory windshield and calibration from Lexus. I could not have done all this without her help. I have been working with her for my last Lexus, also. She is the reason I keep buying a Lexus, other than they a fantastic cars!!!! Jen is a joy to work with!!!! More

This out of towner (California) went in for a 10,000 mile service. I was met by Craig Rossman who gave me a mini tour of the dealership and made me feel comfortable in general. Adam ? performed a detailed service. I was met by Craig Rossman who gave me a mini tour of the dealership and made me feel comfortable in general. Adam ? performed a detailed inspection which he recorded and narrated. This is an excellent dealership which I wouldn't hesitate to visit again for future servicing. More

Excellent customer service skills, extremely knowledgable, worked issues, found solutions and did research to answer my questions and helped find discounts. Jenny is outstanding and a valuable knowledgable, worked issues, found solutions and did research to answer my questions and helped find discounts. Jenny is outstanding and a valuable asset to Hendrix More

My service rep, Jen Tracy, has the most amazing attitude and work ethic. She is always pleasant, caring and makes sure all of my service questions are answered. and work ethic. She is always pleasant, caring and makes sure all of my service questions are answered. More

Excellent service. Always accommodating with or without an appointment. Comfortable lounge area with snacks and drinks. an appointment. Comfortable lounge area with snacks and drinks. More

Brian is a great person to work with, he always returns calls promptly and cares about his customers. I really appreciate the video text of what is done to my Lexus. calls promptly and cares about his customers. I really appreciate the video text of what is done to my Lexus. More

Jen Tracy’s customer service is outstanding! She is very accommodating and does a great job explaining things! accommodating and does a great job explaining things! More

Fast, efficient service! They even wash your car! Brian veal is the best, he takes great care in his work! veal is the best, he takes great care in his work! More