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Hendrick Lexus Kansas City

Merriam, KS

5.0
975 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 975 reviews

September 21, 2021

I am happy with the way Brian and Lexus take care of me. Very professional and I feel like the work I have done is great and the customer service is always wonderful. More

by Mike
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Sep 23, 2021 -

Hendrick Lexus Kansas City responded

Mike, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City

September 20, 2021

I had very good experience. Veal Brian Is excellent. I’m I had very good experience. Veal Brian Is excellent. I’m glad he takes care of my Car. Very professional, has lot of knowledge. More

by Shenvi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheldon Jones, brought my car home
Sep 21, 2021 -

Hendrick Lexus Kansas City responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

September 20, 2021

Hendrick Lexus a is first class dealership! They really take care of their customers from sales to service they are second to none. More

by Pete Peoples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Sep 21, 2021 -

Hendrick Lexus Kansas City responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you're ever in need of more help, please let us know!

September 18, 2021

Craig Rossman was excellent. I just had 90K service. Craig was informative and very knowledgeable. I liked working with him and will ask for him for my next service appointment. Appreciate it. Polly Po More

by powers1130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rossman , Chetan “Cheeto” Sampat
Sep 20, 2021 -

Hendrick Lexus Kansas City responded

Hi Powers1130! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 17, 2021

Had service today and Craig Rossman exceeded my expectations. Friendly, helpful and informative. Thank you! More

by C Schick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rossman, Chetan “Cheeto” Sampat
Sep 20, 2021 -

Hendrick Lexus Kansas City responded

C Schick, thank you so much for your high rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2021

The dealership is beautiful and gives first class service. I am always pleased with the treatment I get at Hendricks. I feel like I am in good hands More

by drkkeenan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal , Chetan “Cheeto” Sampat
Sep 17, 2021 -

Hendrick Lexus Kansas City responded

Drkkeenan, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City. Feel free to reach out to us if you need anything. Have a wonderful day.

September 16, 2021

Craig Rossman took care of servicing my Lexus. He & his team did a great job! I highly recommend Hendrick Lexus. More

by BOW21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Sep 17, 2021 -

Hendrick Lexus Kansas City responded

Bow21, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

September 10, 2021

willie steineger is as always great to work with. he gets my cars in for service whenever we have a need and always is very accomodating to our timeframes.visiting hendrick lexus is always a great experience More

by M&M Lexus Lovers
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
willie steinegar, tom trillin
Sep 15, 2021 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 09, 2021

Willie and his team did a great job in explaining what needed to happen along with timing and pricing. Waiting area was clean and quiet More

by P53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Sep 10, 2021 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us! Until the next time we meet, take care!

September 08, 2021

Working with Willie Steineger at Hendrick Lexus is always a great experience. I really appreciate the high level of service and the great care he always gives me! More

by KLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Sep 08, 2021 -

Hendrick Lexus Kansas City responded

Kld, we are so happy to read such a great review about Hendrick Lexus Kansas City! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City.

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