Hendrick Lexus Kansas City

EXCELLENT SERVICE DEPARTMENT. From the service manager ( Chris Clark ) to the technicians and specialists they have this department running perfectly. Brain Veal is fantastic too. Chris Clark ) to the technicians and specialists they have this department running perfectly. Brain Veal is fantastic too. More

Hendrick Lexus meets my needs and keeps me updated on needed service. Brian Veal is very accommodating for service needed and for scheduling my car for service. needed service. Brian Veal is very accommodating for service needed and for scheduling my car for service. More

Had a wonderful experience here. The staff has been incredibly helpful and sweet. I never thought I would be able to drive such an amazing and luxurious car until I came to Hendrick. Asma has been very incredibly helpful and sweet. I never thought I would be able to drive such an amazing and luxurious car until I came to Hendrick. Asma has been very helpful and I could honestly not thank her enough! More

The staff was amazing! The worked with us to get us into the vehicle we wanted at a better interest rate than our previous lexus. the vehicle we wanted at a better interest rate than our previous lexus. More

Willie Steineger is a Great service consultant and I recommend this service department above all others!!! Always professional and will whatever in his power to help me when I need my car serviced. recommend this service department above all others!!! Always professional and will whatever in his power to help me when I need my car serviced. More

Every service visit has been a great experience at this dealership and my service rep Brian Veal is my go-to professional whenever I need to get work done on my vehicle. He’s always prompt, helpful and ver dealership and my service rep Brian Veal is my go-to professional whenever I need to get work done on my vehicle. He’s always prompt, helpful and very accommodating especially since I travel from Fort Riley for services. Stellar service throughout. 10/10 recommend More

The service department is top notch! Brian takes great care of his clients. Always a pleasure to work with! I love working with Hendrix Lexus! care of his clients. Always a pleasure to work with! I love working with Hendrix Lexus! More

Jen Tracy was a great help to me when having my GS 350 serviced. She was on time, did exactly what she said she would do when she said she would do it; is very knowledgeable about these cars, which I hav serviced. She was on time, did exactly what she said she would do when she said she would do it; is very knowledgeable about these cars, which I have been driving since the late 90's; and I will seek her out the next time one of our Lexus vehicles needs help, which, as one would expect, isn't often. Jen, thank you. More

Responsive, courteous and quality service. Craig, my service advisor was very helpful. All the team members are friendly and helpful. The dealership is attractive and clean and the waiting area is ver service advisor was very helpful. All the team members are friendly and helpful. The dealership is attractive and clean and the waiting area is very comfortable! The car wash after service is a big plus. A great experience. More

Customer service is awesome! Service appointments are scheduled based upon what is convenient for me. The waiting area is comfortable and clean. And everything concerning my car is explained clearly to m scheduled based upon what is convenient for me. The waiting area is comfortable and clean. And everything concerning my car is explained clearly to me in language I can understand. More