Back

Hendrick Lexus Kansas City

Merriam, KS

5.0
991 Reviews

6935 W. Frontage Road

Merriam, KS

66203

Directions

By Type

Showing 991 reviews

August 23, 2021

Great customer service. Made us feel very welcome. Ibrahim was very helpful in finding the right car for us. Asma made the whole process smooth and easy and helped us with everything we needed More

by Ames
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asma Aljaber, Ibrahim , Chetan “Cheeto” Sampat
Aug 24, 2021 -

Hendrick Lexus Kansas City responded

Ames, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 23, 2021

Main reason I take my car there? Jenny Tracy! Jenny is very professional and has excellent communication skills. Her follow up and explanations are very appreciated. Her work ethic is why I trust my car More

by Surfer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Tracy
Aug 24, 2021 -

Hendrick Lexus Kansas City responded

Surfer, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2021

Just bought a beautiful Lexus from Ibrahim Alasadeq and wanted to share what a great experience I had. He was professional, courteous and helpful with my son while I signed the paperwork. He went above and More

by Jennifer Neugebauer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibrahim Alsadeq
Aug 25, 2021 -

Hendrick Lexus Kansas City responded

Hi Jennifer Neugebauer, thank you so much for your positive comments about Hendrick Lexus Kansas City! We look forward to your next visit! Take care!

August 15, 2021

I had a very positive experience with Lexus service today. Craig Rossman was very helpful and accommodating. The communication and follow up was great and I would recommend to friends! More

by ddiggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Aug 18, 2021 -

Hendrick Lexus Kansas City responded

We're glad to hear Craig delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 12, 2021

Craig Rossman is the best - always friendly and professional. I really value the level of service he provides each time I bring my car in for service. More

by Patty Schaaf
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Aug 13, 2021 -

Hendrick Lexus Kansas City responded

We're glad to hear Craig delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 12, 2021

Brian Veal has been my service manager at Lexus for a number of years. The service is consistently great which is why I will always drive a Lexus SUV More

by JWOLTER007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Aug 13, 2021 -

Hendrick Lexus Kansas City responded

We're glad to hear Brian delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 11, 2021

Ramon Conway remembers me every time I'm in and always ensures I understand what is being done and that I'm completely taken care of! More

by tracyanne13
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Aug 13, 2021 -

Hendrick Lexus Kansas City responded

Tracyanne13, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City. Thank you, and have a fantastic day!

August 11, 2021

I have owned several Lexus vehicles, my first experience when I drove up, everyone seemed busy and did not acknowledge me. Only Brian Veal took the time to greet me and welcome me, since then I have referr More

by TIGERWONG58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Chetan “Cheeto” Sampat
Aug 13, 2021 -

Hendrick Lexus Kansas City responded

Tigerwong58, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City. Thank you again for the great review!

August 05, 2021

I appreciate the professional manner that Craig Rossman displayed with my Lexus vehicle service today. It is a pleasure to work with someone like this. He communicated with me throughout the process. Thank More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Aug 07, 2021 -

Hendrick Lexus Kansas City responded

Frank, thank you for the high star rating! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City.

August 03, 2021

Their work is always done with excellence. Brian Veal is efficient, courteous and extremely accommodating. It's always a pleasure doing business with him and the Hendrick Team. More

by mhpurkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Aug 18, 2021 -

Hendrick Lexus Kansas City responded

Mhpurkey, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

...
65
...