
Hendrick Lexus Kansas City
Merriam, KS
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Great customer service. Made us feel very welcome. Ibrahim was very helpful in finding the right car for us. Asma made the whole process smooth and easy and helped us with everything we needed Ibrahim was very helpful in finding the right car for us. Asma made the whole process smooth and easy and helped us with everything we needed More
Main reason I take my car there? Jenny Tracy! Jenny is very professional and has excellent communication skills. Her follow up and explanations are very appreciated. Her work ethic is why I trust my car very professional and has excellent communication skills. Her follow up and explanations are very appreciated. Her work ethic is why I trust my car to her and her service people. More
Just bought a beautiful Lexus from Ibrahim Alasadeq and wanted to share what a great experience I had. He was professional, courteous and helpful with my son while I signed the paperwork. He went above and wanted to share what a great experience I had. He was professional, courteous and helpful with my son while I signed the paperwork. He went above and beyond, he even brought the car to my house before I bought it to ensure it fit in my garage The customer service was next level!!! I would highly recommend working with him if you are like me and appreciate someone who is easy to work with and efficient. Thanks Ibrahim! More
I had a very positive experience with Lexus service today. Craig Rossman was very helpful and accommodating. The communication and follow up was great and I would recommend to friends! today. Craig Rossman was very helpful and accommodating. The communication and follow up was great and I would recommend to friends! More
Craig Rossman is the best - always friendly and professional. I really value the level of service he provides each time I bring my car in for service. professional. I really value the level of service he provides each time I bring my car in for service. More
Brian Veal has been my service manager at Lexus for a number of years. The service is consistently great which is why I will always drive a Lexus SUV number of years. The service is consistently great which is why I will always drive a Lexus SUV More
I have owned several Lexus vehicles, my first experience when I drove up, everyone seemed busy and did not acknowledge me. Only Brian Veal took the time to greet me and welcome me, since then I have referr when I drove up, everyone seemed busy and did not acknowledge me. Only Brian Veal took the time to greet me and welcome me, since then I have referred all my friends to see him. I have serviced my 1995 SC400, 2010 LS430 and both my RX350's with him. More
I appreciate the professional manner that Craig Rossman displayed with my Lexus vehicle service today. It is a pleasure to work with someone like this. He communicated with me throughout the process. Thank displayed with my Lexus vehicle service today. It is a pleasure to work with someone like this. He communicated with me throughout the process. Thanks, Craig. More
Their work is always done with excellence. Brian Veal is efficient, courteous and extremely accommodating. It's always a pleasure doing business with him and the Hendrick Team. efficient, courteous and extremely accommodating. It's always a pleasure doing business with him and the Hendrick Team. More