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Hendrick Lexus Kansas City

Merriam, KS

Overview
Reviews
Vehicles
5.0
997 Reviews
Call Dealership (855) 284-0945
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6935 W. Frontage Road

Merriam, KS

66203

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Showing 997 reviews

June 30, 2021

Jen Tracy is always accommodating and helpful. Her attention to detail is appreciated and I know I can count on her to handle anything I send her way! More

by Ryan K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen
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Jul 06, 2021 -

Hendrick Lexus Kansas City responded

Ryan K., we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City. Please don't hesitate to reach out to us if there's anything more we can do!

June 30, 2021

Willie Steineger is always professional and respectful when he services our RX and SC More

by jennysteineger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Clark
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Jul 06, 2021 -

Hendrick Lexus Kansas City responded

Jennysteineger, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.

June 30, 2021

Willie is always professional and prompt in the service department. A big part of the experience for sure. More

by AlecOtting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Report | Print
Jul 06, 2021 -

Hendrick Lexus Kansas City responded

Hello Alecotting, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2021

Jen Tracy provides the best service I have ever experienced at a dealership! Makes the process easy and worry free. More

by Brandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Report | Print
Jul 06, 2021 -

Hendrick Lexus Kansas City responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for the recommendation, and have an amazing day!

June 28, 2021

I was helped by Jenny Tracy, she was friendly, professional and happy to answer all of my questions to the best of her knowledge. She helped made my experience fantastic! More

by T.J.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Tracy
Report | Print
Jun 30, 2021 -

Hendrick Lexus Kansas City responded

T.j., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City. Thank you so much again for your feedback! We hope you have a great day!

June 26, 2021

Jenny is the best!! She is so friendly, accommodating, and always takes care of us! She finds ways to give us the best service and fit into our busy lives!! More

by Heather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Tracy
Report | Print
Jun 29, 2021 -

Hendrick Lexus Kansas City responded

Heather, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 25, 2021

Always top notch service!! Brian Veal takes care of me! More

by johnsonca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
Jun 29, 2021 -

Hendrick Lexus Kansas City responded

Johnsonca, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 25, 2021

Brian did an excellent job of coordinating my service requirements. Service like this is making it hard to buy another Cadillac vs Lexus. Thank you very much! More

by bmcdaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
Jun 25, 2021 -

bmcdaniel responded

Verified

June 23, 2021

Great people and great service! Craig was very friendly and took very good care of my needs More

by lduncan2244
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
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Jun 29, 2021 -

Hendrick Lexus Kansas City responded

Lduncan2244, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 22, 2021

Fast and friendly service. Alexia Dowell, who is amazing, sold us the car and the service department is great to work with. More

by sean
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Report | Print
Jun 23, 2021 -

Hendrick Lexus Kansas City responded

Sean, thank you for sharing your positive experience! We hope you have a great day!

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