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Hendrick Lexus Kansas City

Merriam, KS

5.0
960 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 960 reviews

December 19, 2024

Brian Veal is a trusted advisor and keeps me coming back to Lexus, not only for service but for any future auto purchase. More

by Joyce Hayhow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clark, Chetan “Cheeto” Sampat
Dec 22, 2024 -

Hendrick Lexus Kansas City responded

Joyce Hayhow, we're so glad that we were able to go above and beyond your expectations!

December 19, 2024

Excellent support and honest assessments of what needs to be done at this time and the watch list for future service. More

by Jim.tipton27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Dec 22, 2024 -

Hendrick Lexus Kansas City responded

Jim.tipton27, thank you so much for the positive review!

December 19, 2024

Brian veal is outstanding! He takes such care of me and my Lexus. I can always go to him to explain every detail of my report. More

by Moehlman.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Dec 22, 2024 -

Hendrick Lexus Kansas City responded

Moehlman.b, thank you for your kind words and this wonderful review!

December 17, 2024

i had a good experience purchasing a used certified vehicle from sales person Maumer Hamsic he did a wonderful job keeping me informed thru the whole experience. More

by jeff.nyhus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maumer Hamsic
Dec 20, 2024 -

Hendrick Lexus Kansas City responded

Jeff.nyhus, we're glad to hear you enjoyed your visit.

December 14, 2024

Brian Veal is the Best To Work With and appreciate his effort in helping us More

by crewelf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Dec 20, 2024 -

Hendrick Lexus Kansas City responded

Crewelf, thank you so much for your high rating!

December 09, 2024

I have been having my vehicles serviced for over 15 years at Hendrix Lexus and Brian Beal is the best service advisor that I have been in contact in all that time. In fact, the only one that I use. Could not More

by dtcummings1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veal,Brian
Dec 12, 2024 -

Hendrick Lexus Kansas City responded

Dtcummings1, thank you for sharing your positive experience!

December 09, 2024

Brian Veal took excellent care of both our vehicles last week. Very pleased with our Lexus cars and with Hendrick. More

by booklady 810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Dec 12, 2024 -

Hendrick Lexus Kansas City responded

Booklady 810, your satisfaction is our top priority.

November 20, 2024

THANK YOU Craig Rossman for helping me pick the perfect new set of tires for my car. I feel much safer heading into winter based on your suggestion. More

by ratemple68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Nov 22, 2024 -

Hendrick Lexus Kansas City responded

Ratemple68, we are glad we could help!

November 15, 2024

Craig Rossman, Service Department, provides excellent customer service and I would recommend Hendrix Lexus without reservation. More

by Tammyham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Nov 17, 2024 -

Hendrick Lexus Kansas City responded

Tammyham, it's experiences like yours that really keep us motivated!

November 15, 2024

Brian Veal continues to go above and beyond even Lexus's standard of customer service. He ensures his customers are well advised of services needed/completed in a timely manner. He truly puts the customer f More

by gtschwarga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Nov 19, 2024 -

Hendrick Lexus Kansas City responded

Gtschwarga, it's experiences like yours that really keep us motivated!

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