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Hendrick Lexus Kansas City

Merriam, KS

5.0
1,028 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 1,028 reviews

June 21, 2025

I took my Lexus to get serviced and Brian Veal was the person who helped me. He was very helpful and went beyond to make sure my needs were met More

by terry.d.crump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Chetan “Cheeto” Sampat
Jun 24, 2025 -

Hendrick Lexus Kansas City responded

Terry.d.crump, we really appreciate your positive review!

June 12, 2025

Brian explains things thoroughly and gets me in and out quicker than promised, which I really appreciate. Everything about Hendrick Lexus is top notch. More

by Hanslick1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jun 17, 2025 -

Hendrick Lexus Kansas City responded

Hanslick1967, we're glad to hear you enjoyed your visit.

June 07, 2025

Brian does an amazing job ! he is very helpful and I appreciate his assistance very much. Thank you Brian- your the best More

by SHARPRICE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jun 12, 2025 -

Hendrick Lexus Kansas City responded

Sharprice58, we're so glad that we were able to go above and beyond your expectations!

June 07, 2025

Brian Veal has been great to work with. Very satisfied. Brian is very reliable, conscientious, and knowledgeable. More

by jamescallen2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Chetan “Cheeto” Sampat
Jun 11, 2025 -

Hendrick Lexus Kansas City responded

Jamescallen2000, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City.

June 06, 2025

On line scheduling worked well. I waited at the dealership for the service. Video showed the service and all was wrapped up efficiently. Always great service. More

by eadams2744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Viel
Jun 11, 2025 -

Hendrick Lexus Kansas City responded

Eadams2744, we really appreciate your positive review!

June 06, 2025

Fast friendly and free. Can’t beat that. Brian was very helpful. Professional team, several asked if I needed assistance. More

by jjh313s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 11, 2025 -

Hendrick Lexus Kansas City responded

Jjh313s, thank you so much for your high rating!

June 06, 2025

Hendrick Lexus does a great job keeping the vehicle maintained and the customer happy. I have been a customer for years and keep coming back. More

by Suzannebruss22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jun 12, 2025 -

Hendrick Lexus Kansas City responded

Suzannebruss22, we're so glad that we were able to go above and beyond your expectations!

May 23, 2025

Brian is absolutely wonderful! Best customer service I've experienced from any car dealership... Ever More

by Kcplanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
May 27, 2025 -

Hendrick Lexus Kansas City responded

Hello Kcplanner, we appreciate you taking the time to leave us this feedback.

May 12, 2025

Brought my car into the dealership and received great service. I got everything done that I asked and needed. More

by jonsaxton91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
May 14, 2025 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us!

May 12, 2025

Most accommodating and helpful when scheduling, and I wish to recognize Brian Veal specifically for his dedicated can-do attitude. He makes it all happen effortlessly and to my total satisfaction. More

by mcdermottma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
May 14, 2025 -

Hendrick Lexus Kansas City responded

Mcdermottma, thank you so much for the positive review!

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