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Hendrick Lexus Kansas City

Merriam, KS

5.0
997 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 997 reviews

February 04, 2021

Daniel C and team were all very friendly, accommodating, and pleasant to work with. They made my car buying experience as smooth as possible. I would definitely recommend. More

by stephc
Recommend Dealer
Yes
Employees Worked With
Daniel Cundiff
Feb 07, 2021 -

Hendrick Lexus Kansas City responded

Stephc, we are so happy to read such a great review about Hendrick Lexus Kansas City! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 04, 2021

Chris was calm and low key and accommodating. Explained lots of details to us about cars on the website. He certainly wanted to do anything how could to get us a vehicle we would be happy with. More

by SDG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hagan, Chetan “Cheeto” Sampat
Feb 05, 2021 -

Hendrick Lexus Kansas City responded

Sdg, thank you for sharing your positive experience with Cheeto! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2021

If you want a great experience and speedy service come in and see Justin on the service drive. We cannot wait to see you here at Hendrick Lexus! More

by Jdcombs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 02, 2021 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2021

I have been very pleased with the service I have been provided by Hendrick Lexus. I have a wonderful service coordinator named Jenn. I also have a very good warranty that covers almost everything! More

by rozannefrazee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn Tracy
Feb 02, 2021 -

Hendrick Lexus Kansas City responded

Rozannefrazee, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 01, 2021

As always, service was efficient prompt and well done. I highly recommend the service team and service at Hendrick Lexus. They have serviced my RX 350 for nine years. More

by sscedspws
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veal, Brian
Feb 02, 2021 -

Hendrick Lexus Kansas City responded

Sscedspws, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2021

Asma was direct, patient, and very through. I was very pleased with her customer service. She listened to what I my needs were and was able to show me many options. Asma and team was able to work with us More

by fiveaquinos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asma Aljaber
Feb 02, 2021 -

Hendrick Lexus Kansas City responded

Fiveaquinos, thanks for your praise and kind comments about our teammate Asma. Fiveaquinos, thanks for taking the time to leave a review.

January 30, 2021

terrance.kornegay@hendrickauto.com Great salesman found me and my wife a very nice Lexus car buying experience was great I am so happy with my car More

by fatboy_ced
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
terrance.kornegay@hendrickauto.com, Chetan “Cheeto” Sampat
Feb 01, 2021 -

Hendrick Lexus Kansas City responded

Fatboy_ced, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City.

Feb 01, 2021 -

fatboy_ced responded

I will come back in the near future

January 30, 2021

Buying a new car can be very stressful but Asma made it very smooth and easy for me. She was very friendly and took time to show me several models. When I settled on one, I wanted to trade in my old Lexus. More

by SNaik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asma Aljaber
Feb 01, 2021 -

Hendrick Lexus Kansas City responded

Snaik, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City. If you have any further questions, please give us a call. We're always happy to help!

January 29, 2021

When I had an issue with my car they took good care of me even when I had to send it to another dealership to get it fixed they made sure the problem got fixed More

by Godson0625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Feb 01, 2021 -

Hendrick Lexus Kansas City responded

Godson0625, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 29, 2021

Jen Tracy is always a pleasure to work with. She is responsive, communicative and accomodating. The dealership is conveniently located and provides loaner cars free of charge. More

by jonwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Feb 01, 2021 -

Hendrick Lexus Kansas City responded

Jonwilson, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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