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Hendrick Lexus Kansas City
Merriam, KS
953 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 953 reviews
September 04, 2020
My experience was outstanding as per usual. Becky provides great customer service and always takes great care of me. I appreciate the ease of having my car serviced. provides great customer service and always takes great care of me. I appreciate the ease of having my car serviced. More
by Hilarysnow11
Employees Worked With
Becky Voyles
September 03, 2020
The service was excellent,!! Brian is very professional, courteous and prompt. The loan vehicle was clean. My vehicle was washed and even the gas tank was topped for me to drive long distance. courteous and prompt. The loan vehicle was clean. My vehicle was washed and even the gas tank was topped for me to drive long distance. More
by Deepak
Employees Worked With
Brian Veal
September 02, 2020
Hendrick Lexus has always done an excellent job from start to finish. This includes both sales and service. Joel O’Fallon MO-Four time Lexus owner start to finish. This includes both sales and service. Joel O’Fallon MO-Four time Lexus owner More
by wrightjoel0
Employees Worked With
Brian
September 01, 2020
I’ve been dealing with Hendrick Lexus for nearly 20 years. They are fair, up-front and their people are very service oriented. I just visited their service department for repair of a couple of rare rec years. They are fair, up-front and their people are very service oriented. I just visited their service department for repair of a couple of rare recall items, and the service was as special as ever. More
by sjennings45
Employees Worked With
Brad Sheldon
August 28, 2020
I have bought 5 Lexuses over the years and I am extremely happy with the service. The service team is great. They take pride in their work. happy with the service. The service team is great. They take pride in their work. More
by janekenney34
Employees Worked With
Justin Combs, Chetan “Cheeto” Sampat
August 26, 2020
Alexai Dowell is top notch!! He is professional and extremely knowledgeable about the Lexus product. My experience at Hendrick Lexus was exceptional and I would highly recommend without reservation to extremely knowledgeable about the Lexus product. My experience at Hendrick Lexus was exceptional and I would highly recommend without reservation to my friends and family. More
by RichR
Employees Worked With
Alexai Dowell, Chetan “Cheeto” Sampat
August 22, 2020
Asma and her team at Hendrick Lexus in Merriam did an amazing job in getting our RX 350. It’s a painless process. Great Job Ashma- I will certainly call you on my next purchase again. You have a positive amazing job in getting our RX 350. It’s a painless process. Great Job Ashma- I will certainly call you on my next purchase again. You have a positive attitude and willing to work with customer in meeting their goal. You have out of the box idea that helps out customers and it’s a win win scenario for both of us. Keep up your ethical professionalism towards work, customers like me appreciate that... More
by Nay
Employees Worked With
Asma Aljaber, Chetan “Cheeto” Sampat
August 22, 2020
Maintenance This is a waste of time. No nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnLexus Kansas City dchristie2 "Lexis rocks" Everyone at Hendrick's Lexus is This is a waste of time. No nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnLexus Kansas City dchristie2 "Lexis rocks" Everyone at Hendrick's Lexus is so nice and great to work with. Just bought an RX 350 and LOVE it. Highly recommend buying a car with them. Employees dealt with: Anthony Jacobo yelenagv "Great communication, smooth out of state transaction" Bought a used Certified Lexus From Asma. Had an excellent experience, great communication and attention to detail, since I was an out of More
by LGBolton
Employees Worked With
Brian Veal
August 19, 2020
Asma is extremely hardworking, diligent, dedicated and approachable. She spent hours and hours with me trying to find me the vehicle i wanted. She stayed late, in fact she came in, on one of her days off approachable. She spent hours and hours with me trying to find me the vehicle i wanted. She stayed late, in fact she came in, on one of her days off just to get me going with my purchase. She responds to texts, emails even unplanned phone calls very promptly. I can't say enough of how much she was very helpful and keen to find the best option for me. She is very easy to work and is very pleasant. I will definitely pursue her again for my next car. More
by Doaa aly
Employees Worked With
Asma Aljaber
August 19, 2020
Our Salesman Andrew did a fabulous job! He was personable and knew his product and very knowledgeable. Andrew is a professional and a asset to Hendrick Lexus!! We did purchase a new 2020 ES350. That bein and knew his product and very knowledgeable. Andrew is a professional and a asset to Hendrick Lexus!! We did purchase a new 2020 ES350. That being said we went to this dealership on a family members referral having purchased several new Lexuses. The Sales Manager Mike should be employed at Kia dealer used car lot, not a high end Luxury Dealership! Anthony the Finance person really should seek employment else where! As soon as we told him we were not buying any extended warranties his whole demeanor changed! Didn’t even say thank you!! Buying a new car for my wife should have been fun and memorable!! Ask for Alexander and Lora the other finance person, if you plan on purchasing at Hendricks Lexus!! More
by George Clark
Employees Worked With
Mike Manager Horrible, Chetan “Cheeto” Sampat
