Hendrick Lexus Kansas City

Nick Hernandez was prompt and communicated well with us. Service was quick and everything done according to what was needed. We got a loaner car, which was helpful. Service was quick and everything done according to what was needed. We got a loaner car, which was helpful. More

I was torn between releasing with Lexus and buying a Tesla and what was the deciding factor was the service we ALWAYS receive at Lexus’ Outside of the cars being amazing (lexus truly sells itself) the s Tesla and what was the deciding factor was the service we ALWAYS receive at Lexus’ Outside of the cars being amazing (lexus truly sells itself) the service is second to none!!! EVERY person Ive ever encountered there has made sure every visit to lecus feels like a five star one! So I rate this review in the same manner!!!! More

Very good car buying experience My wife and I were pleasantly surprised at the professional sales team we met wtih at Hendrick Lexus this week when we started looking to replace our My wife and I were pleasantly surprised at the professional sales team we met wtih at Hendrick Lexus this week when we started looking to replace our 2009 RX 350. Colt Baty went out of his way to show us all the options Hendrick's had to offer and presented the two vehicles we thought would best meet our desires in a replacement vehicle. Cheeto the sales manager did an excellent job in presenting all the beneifts of the 217 Lexus RX 350 we decided to purchase. His professional sales method wasoutstanding. More

Just brought it in for the 6 month check up (75000 miles). This is according to the Certified cars agreement! Employees are always friendly and nice! miles). This is according to the Certified cars agreement! Employees are always friendly and nice! More

Excellent experience. Very knowledgeable personnel. We live in Iowa and would stop by the Merriam Lexus dealership to service our Lexus when we were in the area visiting family. We have been very happy We live in Iowa and would stop by the Merriam Lexus dealership to service our Lexus when we were in the area visiting family. We have been very happy with the service received and decided to check out the sales department. We weren’t disappointed. Dan, Antonio, Greg, and Dr. T. were great to work with. They are a professional and talented team. I will recommend the Hendrick Merriam Lexus and the team to my family and friends. Well done!! More

Best service!! Very satisfied customer. Brought my car for tire balance check; they went extra miles to check and insure car’s best driving conditions. for tire balance check; they went extra miles to check and insure car’s best driving conditions. More

Friendly Staff I have been to many dealerships and really noticed the staff and their proactive listening and being so kind! Thank you Susan Lexus for the hospitalit I have been to many dealerships and really noticed the staff and their proactive listening and being so kind! Thank you Susan Lexus for the hospitality! More

I only buy my cars from this dealership. Working with Bill Fielder, Dr. Tom Trillin and Laura Voss is a dream! This is the best team! I appreciate everyone’s patience and thoughtfulness. Bill Fielder, Dr. Tom Trillin and Laura Voss is a dream! This is the best team! I appreciate everyone’s patience and thoughtfulness. More

Professional attention to detail Service appoints are easy to schedule online and usually can be scheduled for the next business day. Always a friendly face and a loaner vehicle. Repa Service appoints are easy to schedule online and usually can be scheduled for the next business day. Always a friendly face and a loaner vehicle. Repairs are done on-time and correctly. Many scheduled-maintenance service items are less expensive than at local non-dealership service companies. Brian Veal is an outstanding service representative and the entire service staff, headed by Chris Clark, is attentive and professional. More

Stellar Experience First time purchasing a Hybrid and Dr. Tom Trillin's tutelage was superb. He guided me through all the wonderful features, help me sync my phone and a First time purchasing a Hybrid and Dr. Tom Trillin's tutelage was superb. He guided me through all the wonderful features, help me sync my phone and activated my Sirius music. Answered all my questions and offered to be available at a later date if needed. Very professional and fun to work with. More