Hendrick Lexus Kansas City

Lexus makes us feel like we are part of the family. My kids beg to go with me for service appointments. We highly recommend them! kids beg to go with me for service appointments. We highly recommend them! More

I am enjoying my NX Hybrid. I appreciated Dr. Tom’s thoroughness and amazing knowledge about the vehicle’s features. Dr is great and was generous with his time. thoroughness and amazing knowledge about the vehicle’s features. Dr is great and was generous with his time. More

Excellent customer service as usual. I will continue to purchase and have my vehicles serviced at Hendrick Lexus of KC. Adam is our service rep and takes great care of us. purchase and have my vehicles serviced at Hendrick Lexus of KC. Adam is our service rep and takes great care of us. More

our experience Lee and Melanie, 5/5, great. But felt Cheeto tried to influence us to buy a NEW car, that had to have serious dent repaired by 3rd party. Difficult Lee and Melanie, 5/5, great. But felt Cheeto tried to influence us to buy a NEW car, that had to have serious dent repaired by 3rd party. Difficult to have him take NO for an answer. Took a 3rd NO! before found that same NEW car elsewhere. More

Met or exceeded all expectations. John Nguyen our sales guy was very helpful and more importantly, efficient. We were able to identify the right car we wanted on-line. Got full expla John Nguyen our sales guy was very helpful and more importantly, efficient. We were able to identify the right car we wanted on-line. Got full explanations about what we were getting. More

Very courteous and professional Comfortable waiting area Very courteous and professional Comfortable waiting area which is clean and has refreshments I have been coming for over 25 years and the care and Very courteous and professional Comfortable waiting area which is clean and has refreshments I have been coming for over 25 years and the care and service is same or better More

Work was performed as requested; my car was returned in a timely manner and in good working order! I love the valet service. Thanks you! timely manner and in good working order! I love the valet service. Thanks you! More

Prompt,, pleasant and efficient service I will always take my Lexus to Hendrick. They honor appointments, are unfailingly pleasant and professional, and do exactly what they say. My car lo I will always take my Lexus to Hendrick. They honor appointments, are unfailingly pleasant and professional, and do exactly what they say. My car looks and runs beautifully. More

Excellent service , on time, comfortable waiting lounge area with sufficient room for adequate distancing gives the impression that this dealership is focused on its cu , on time, comfortable waiting lounge area with sufficient room for adequate distancing gives the impression that this dealership is focused on its customer safety. More

Great Service, Always Treated as a Priority Brian Veal does an excellent job of taking take of my needs. He often goes above and beyond to make sure I receive the best care and service. My rec Brian Veal does an excellent job of taking take of my needs. He often goes above and beyond to make sure I receive the best care and service. My recent service included tire replacement. Brian worked with the tire manufacturer to obtain an additional wear credit for me. I never had anything short of an excellent experience working with Brian and others on the service team More