Hendrick Lexus Kansas City

Alexia and Dr. Tom where top notch and I am a true believer! I really appreciate Dr. Tom’s patience. This is my third Lexus and I will be back for more! believer! I really appreciate Dr. Tom’s patience. This is my third Lexus and I will be back for more! More

The entire staff was kind, welcoming and knowledgeable. The people we worked with listed below get a “10”. We had our four month old standard poodle (Perdita) with us. She charmed and entertained. The The people we worked with listed below get a “10”. We had our four month old standard poodle (Perdita) with us. She charmed and entertained. The entire dealership was very clean and comfortable. We love the Lexus brand. We will be back to this dealership and ask for the people who helped us with this purchase. More

I recently purchased a RC 350.Over time, it developed a I recently purchased a RC 350. Over time, it developed a rattle in the general area of the globe compartment area. Brian V of Hendrick Lexus of Merri I recently purchased a RC 350. Over time, it developed a rattle in the general area of the globe compartment area. Brian V of Hendrick Lexus of Merriam, Kansas was my service advisor and was very helpful. He was willing to try many options in order that I would not be listening to noise while driving. The rattle is now fixed and runs like a true Lexus Thanks Doug Pearson More

After Sales add on My sales person stayed in touch and continued communication until my add on was in and installed. My experience is So beyond pleasant and good. My sales person stayed in touch and continued communication until my add on was in and installed. My experience is So beyond pleasant and good. More

Jenny Tracy Jen Tracy is an absolute jewel. She made the experience so smooth even though she had lots of people (Like me), waiting for service! She juggled eve Jen Tracy is an absolute jewel. She made the experience so smooth even though she had lots of people (Like me), waiting for service! She juggled every thing so well, always with a smile! My suggestion is...clone her! More

Excellent job! As always, they did an excellent job with the regular servicing of my 2014 ES 350. Everyone with whom I spoke was helpful and congenial. the regular servicing of my 2014 ES 350. Everyone with whom I spoke was helpful and congenial. More

Becky , our service consultant, was very professional and pleasant . She assisted us in updating and fixing recall issues on our SUV. Thank you Becky. Covid precautions were followed. pleasant . She assisted us in updating and fixing recall issues on our SUV. Thank you Becky. Covid precautions were followed. More

Nick Hernandez was prompt and communicated well with us. Service was quick and everything done according to what was needed. We got a loaner car, which was helpful. Service was quick and everything done according to what was needed. We got a loaner car, which was helpful. More

I was torn between releasing with Lexus and buying a Tesla and what was the deciding factor was the service we ALWAYS receive at Lexus’ Outside of the cars being amazing (lexus truly sells itself) the s Tesla and what was the deciding factor was the service we ALWAYS receive at Lexus’ Outside of the cars being amazing (lexus truly sells itself) the service is second to none!!! EVERY person Ive ever encountered there has made sure every visit to lecus feels like a five star one! So I rate this review in the same manner!!!! More

Very good car buying experience My wife and I were pleasantly surprised at the professional sales team we met wtih at Hendrick Lexus this week when we started looking to replace our My wife and I were pleasantly surprised at the professional sales team we met wtih at Hendrick Lexus this week when we started looking to replace our 2009 RX 350. Colt Baty went out of his way to show us all the options Hendrick's had to offer and presented the two vehicles we thought would best meet our desires in a replacement vehicle. Cheeto the sales manager did an excellent job in presenting all the beneifts of the 217 Lexus RX 350 we decided to purchase. His professional sales method wasoutstanding. More