Hendrick Lexus Kansas City

Customer Service was fantastic!! I am a new Lexus owner and didn't know what to expect. Brail Veal was just the best and very helpful!! Wish I had bought my Lexus from Hendrick... I will certainly buy my n and didn't know what to expect. Brail Veal was just the best and very helpful!! Wish I had bought my Lexus from Hendrick... I will certainly buy my next one from them. Thank you Brian for all your help and information!! More

I bought a new RX 450H from Alexai the experience could not be better I got a reasonable price for my trade in and I love the vehicle Alexai is a great salesman and very good at explaining and listening not be better I got a reasonable price for my trade in and I love the vehicle Alexai is a great salesman and very good at explaining and listening to us More

seamless from start to finish. I received a call, text and email detailing the findings from my maintenance visit, and was able to text the work I wanted done. and email detailing the findings from my maintenance visit, and was able to text the work I wanted done. More

I had to have a key fob replaced because I lost one. Brian Veal advised me about when to order a new one and what to bring to have a seamless programming of the new one. Thanks Brian for your help and p Brian Veal advised me about when to order a new one and what to bring to have a seamless programming of the new one. Thanks Brian for your help and professionalism. More

Craig Rossman made our emergency service his #1 priority! A good star service many thanks!!!! A good star service many thanks!!!! More

Best customer service in the world of commerce!This Best customer service in the world of commerce! This dealership and all the service staff make the experience easy, quick and painless....(except the Best customer service in the world of commerce! This dealership and all the service staff make the experience easy, quick and painless....(except the price tag!). More

Had a small emergency and was lucky to get same day appt. Arrived an hour early and they got me in right away. I was out before my scheduled time! So appreciative!! Arrived an hour early and they got me in right away. I was out before my scheduled time! So appreciative!! More

Went to get service and Willie and Chris helped me out tremendously the service is always great will go back and recommend them to others tremendously the service is always great will go back and recommend them to others More

Recently purchased a used Lexus Nick Hernandez helped me very pleasant to work with explained everything in detail helped me with options on a vehicle that I didn’t know about he went above and beyond the c very pleasant to work with explained everything in detail helped me with options on a vehicle that I didn’t know about he went above and beyond the company is fortunate to have him as an employee More

Great customer service. Made us feel very welcome. Ibrahim was very helpful in finding the right car for us. Asma made the whole process smooth and easy and helped us with everything we needed Ibrahim was very helpful in finding the right car for us. Asma made the whole process smooth and easy and helped us with everything we needed More