Hendrick Lexus Kansas City

Nick always takes great care of me! He listened and provided the service that I needed! You guys have the best service center in the city. provided the service that I needed! You guys have the best service center in the city. More

Ramon provided top notch customer service with patience and details. Appreciated the loaner car as well! Had 4 new tires and a new battery installed. and details. Appreciated the loaner car as well! Had 4 new tires and a new battery installed. More

The service department at Hendrick Lexus has always been nothing but professional, fair and reliable. I had an issue with my brake rotors rusting too quickly. They explained the issue, and worked to help me nothing but professional, fair and reliable. I had an issue with my brake rotors rusting too quickly. They explained the issue, and worked to help me get them replaced quickly and economically. Jen Tracy in the service department is a great advisor; one who I trust to tell me the truth about maintenance issues. I've never felt like Hendrick is taking advantage of the customer and that's huge. I recommend them wholeheartedly. More

My water pump was about to go out and Nick Hernandez worked me right in provided me with a loaner and the work was excellent and am I am now back on the road worked me right in provided me with a loaner and the work was excellent and am I am now back on the road More

Bought a 2013 ES300 from Hendrick Lexus KC last week from Mo, it was an overall great experience. It was raining the day I bought it and I could not hear the serpentine belt that needed replaced. I took it i Mo, it was an overall great experience. It was raining the day I bought it and I could not hear the serpentine belt that needed replaced. I took it in to have it looked at, pretty certain what the issue was, I spoke with Jen Tracy and then with Terry Foglesong about getting this resolved. They both have been extremely helpful in getting this issue resolved, completely taking care of everything! I have worked with Jen in the past for all the maintenance on my wife's 2015 RX, she is always so helpful and provides excellent custom service! More

Great communication and very efficient. Very good and clean environment with ease at getting in and out in an timely manner. Excellent work overall. Highly recommend clean environment with ease at getting in and out in an timely manner. Excellent work overall. Highly recommend More

Great service and quality people to help you. Would do business again with them business again with them More

My RX350 recently had a water pump leakage and heated up last Monday. Mr. William Steinger helped me to get the car fixed to the tip top shape as well as giving me loaner car for two days. I was very impres last Monday. Mr. William Steinger helped me to get the car fixed to the tip top shape as well as giving me loaner car for two days. I was very impressed with his level of customer service, professionality and caring. I recommend Hendrick Lexus dealership as well as Mr. William Steinger to all my family and friends.👌🏻👌🏻 More

Jen Tracy provides the best service I have ever experienced at a dealership! Makes the process easy and worry free. experienced at a dealership! Makes the process easy and worry free. More

Willie is always professional and prompt in the service department. A big part of the experience for sure. department. A big part of the experience for sure. More