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Hendrick Lexus Kansas City

Merriam, KS

4.9
1,252 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 1,252 reviews

September 19, 2021

Craig Rossman was excellent. I just had 90K service. Craig was informative and very knowledgeable. I liked working with him and will ask for him for my next service appointment. Appreciate it. Polly Po More

by powers1130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rossman , Chetan “Cheeto” Sampat
Sep 20, 2021 -

Hendrick Lexus Kansas City responded

Hi Powers1130! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 17, 2021

Had service today and Craig Rossman exceeded my expectations. Friendly, helpful and informative. Thank you! More

by C Schick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rossman, Chetan “Cheeto” Sampat
Sep 20, 2021 -

Hendrick Lexus Kansas City responded

C Schick, thank you so much for your high rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2021

Craig Rossman took care of servicing my Lexus. He & his team did a great job! I highly recommend Hendrick Lexus. More

by BOW21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Sep 17, 2021 -

Hendrick Lexus Kansas City responded

Bow21, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

September 16, 2021

The dealership is beautiful and gives first class service. I am always pleased with the treatment I get at Hendricks. I feel like I am in good hands More

by drkkeenan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Veal , Chetan “Cheeto” Sampat
Sep 17, 2021 -

Hendrick Lexus Kansas City responded

Drkkeenan, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City. Feel free to reach out to us if you need anything. Have a wonderful day.

September 11, 2021

willie steineger is as always great to work with. he gets my cars in for service whenever we have a need and always is very accomodating to our timeframes.visiting hendrick lexus is always a great experience More

by M&M Lexus Lovers
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
willie steinegar, tom trillin
Sep 15, 2021 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 09, 2021

Willie and his team did a great job in explaining what needed to happen along with timing and pricing. Waiting area was clean and quiet More

by P53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Sep 11, 2021 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us! Until the next time we meet, take care!

September 08, 2021

Willie Steineger always provide excellent customer service and never disappoints. I have been a long time customer of his and Hendrick Lexus never disappoints always great service! More

by Great Experience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Sep 10, 2021 -

Hendrick Lexus Kansas City responded

Great Experience, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 08, 2021

Hendrick Lexus takes great care of me and my vehicles. Brian Veal is my primary guy in Service, but from the moment you call or walk in, they all jump up to help you out. More

by rgoetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Chetan “Cheeto” Sampat
Sep 10, 2021 -

Hendrick Lexus Kansas City responded

Rgoetz, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! We do hope we can be of assistance in the future. Take care!

September 08, 2021

Working with Willie Steineger at Hendrick Lexus is always a great experience. I really appreciate the high level of service and the great care he always gives me! More

by KLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Sep 08, 2021 -

Hendrick Lexus Kansas City responded

Kld, we are so happy to read such a great review about Hendrick Lexus Kansas City! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City.

September 07, 2021

Had a great experience working with Nate and Brandon from the sales department buying my first 460 Lexus this past Saturday. They were patient and thoughtful! I would do business with them again! - DM More

by dmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate and Brandon, Chetan “Cheeto” Sampat
Sep 08, 2021 -

Hendrick Lexus Kansas City responded

Dmiller, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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