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Hendrick Lexus Kansas City

Merriam, KS

5.0
1,028 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 1,028 reviews

April 30, 2025

Everything handled in a professional manner. Brian Veal was great to work with and kept me informed. More

by martycole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
May 07, 2025 -

Hendrick Lexus Kansas City responded

Martycole, we are so happy to read such a great review about Hendrick Lexus Kansas City!

April 30, 2025

I bought my Lexus in 2018 From Hendrick's and had all of my service done there until a few months ago. Going to an independent auto shop proved to be a mistake and now I'm back and I will not be leaving ag More

by charlotteiohara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
May 08, 2025 -

Hendrick Lexus Kansas City responded

Hello Charlotteiohara, thank you; we appreciate your feedback!

April 29, 2025

Brad Sheldon is awesome, he assisted me and was very kind and easy to work with! More

by MT
Recommend Dealer
Yes
Employees Worked With
Brand Sheldon
May 01, 2025 -

Hendrick Lexus Kansas City responded

Hi Mt, thank you so much for your positive comments about Hendrick Lexus Kansas City!

April 29, 2025

Hendrick Lexus is wonderful. Brian Veal is a first class service consultant. I have owned 4 Lexus from this dealership and will go nowhere else More

by DIANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
May 01, 2025 -

Hendrick Lexus Kansas City responded

Diane, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

April 25, 2025

Brian Veal | Service Consultant is always a great help! Awesome service. Brian Veal enjoys his interactions with people and I enjoy them too! More

by marknest33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 29, 2025 -

Hendrick Lexus Kansas City responded

Marknest33, thank you so much for the positive review!

April 23, 2025

Brian Veal at the Lexus service center is great. He has trusted me with his cell number and I am comfortable to call him when I am having an issue with me car. Much easier than going thru some aut More

by swhitakerlq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 24, 2025 -

Hendrick Lexus Kansas City responded

Swhitakerlq, we really appreciate your positive review!

April 23, 2025

Brian Veal is the best! I have complete trust in him and his ability to oversee my car maintenance and keep it running in tiptop shape! More

by slherman26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Apr 26, 2025 -

Hendrick Lexus Kansas City responded

Slherman26, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City.

April 22, 2025

Service appointment went very smoothy thanks to Brian Veal, he's the best! He was able to arrange a loaner car and communicated effectively when service was finished and additional work that was recomme More

by jebinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 24, 2025 -

Hendrick Lexus Kansas City responded

Jebinder, thank you so much for your high rating!

April 22, 2025

I brought my new Lexus in with no appointment because my check engine light was on. They got me right in and Brian Veal took care of me and my car! The car had been sitting for a month due to my illness a More

by Lexus Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 24, 2025 -

Hendrick Lexus Kansas City responded

Lexus Owner, we're glad you had such a wonderful experience with us!

April 22, 2025

Brian Veal has served me professionally numerous times since 2016. He always researches any inquiry I might have and follows up in a very timely manner. GIVE THIS VALUABLE EMPLOYEE A RAISE! He is a valuab More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 24, 2025 -

Hendrick Lexus Kansas City responded

Stan, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City.

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