Hendrick Lexus Kansas City
Merriam, KS
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Excellent service every time. I've been taking my ES 350 to Hendrick since I purchased it new in 2019 and have never been disappointed with their service department. Craig Rossm I've been taking my ES 350 to Hendrick since I purchased it new in 2019 and have never been disappointed with their service department. Craig Rossman did a fantastic job getting the routine maintenance completed, he was able to start the work earlier than planned and got me on my way. Great job! More
Willie was awesome! Enjoyed working with him! He was very knowledgeable and personable. I felt comfortable working with him and I trusted his feedback! 5 stars hands down! Thanks Willie!!!!!! knowledgeable and personable. I felt comfortable working with him and I trusted his feedback! 5 stars hands down! Thanks Willie!!!!!! More
Outstanding service and great follow up! Service adviser was so nice and kind and very thorough!! Graig Rossman went above and beyond and made everything perfect!!! was so nice and kind and very thorough!! Graig Rossman went above and beyond and made everything perfect!!! More
Alexai went above and beyond to help me with getting a Johnson County Release Form signed and notarized. I’m so grateful to him! Thank You Alexai Dowel!! Johnson County Release Form signed and notarized. I’m so grateful to him! Thank You Alexai Dowel!! More
I purchased my 3rd vehicle from Lexus in Merriam and I'm thrilled as the 1st time!!! Noor did an outstanding job she went above and beyond to make sure I was taken care of!!! My hat is off to Merriam Lexus! thrilled as the 1st time!!! Noor did an outstanding job she went above and beyond to make sure I was taken care of!!! My hat is off to Merriam Lexus!! More
We want to leave a review for Jen Tracy. We have worked with Jen for many years and we can't imagine a better Service Manager than Jen. We have worked with many people in her position for decades but she with Jen for many years and we can't imagine a better Service Manager than Jen. We have worked with many people in her position for decades but she is by far the best. She always knows exactly what we need and we feel like she represents us at the dealership. If you are thinking of buying a car from Hendricks Lexus, do it, and then request Jen Tracy for your Service Manager. More
Services department/Brian Veal/consultant is doing a very good job taken care of my vehicle....appreciate the courtesy and honesty! Excellent customer services!!! good job taken care of my vehicle....appreciate the courtesy and honesty! Excellent customer services!!! More













