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Hendrick Lexus Kansas City

Merriam, KS

4.9
1,365 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 1,365 reviews

February 26, 2022

Always professional, courteous and fair prices. The level of service is top notch and not found anywhere else. More

by Joe B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Feb 28, 2022 -

Hendrick Lexus Kansas City responded

Joe B, we really appreciate your positive review! Joe B, thanks for taking the time to leave a review.

February 18, 2022

Excellent service every time. I've been taking my ES 350 to Hendrick since I purchased it new in 2019 and have never been disappointed with their service department. Craig Rossm More

by Michael Steed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Feb 20, 2022 -

Hendrick Lexus Kansas City responded

Hi Michael Steed! We're so happy we were able to help you out! Michael Steed, thanks for taking the time to leave a review.

February 13, 2022

Willie was awesome! Enjoyed working with him! He was very knowledgeable and personable. I felt comfortable working with him and I trusted his feedback! 5 stars hands down! Thanks Willie!!!!!! More

by Narakr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie S.
Feb 15, 2022 -

Hendrick Lexus Kansas City responded

Narakr, we are glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 11, 2022

We've had our vehicles serviced at this dealership for a number of years and they have always provided us with exceptional advice and service. More

by dlcarp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Feb 14, 2022 -

Hendrick Lexus Kansas City responded

Dlcarp, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City. Please don't hesitate to reach out to us if there's anything more we can do!

February 02, 2022

Outstanding service and great follow up! Service adviser was so nice and kind and very thorough!! Graig Rossman went above and beyond and made everything perfect!!! More

by cweld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graig Rossman
Feb 05, 2022 -

Hendrick Lexus Kansas City responded

Cweld, thank you for your kind words and this wonderful review! Cweld, thanks for taking the time to leave a review.

January 30, 2022

Alexai went above and beyond to help me with getting a Johnson County Release Form signed and notarized. I’m so grateful to him! Thank You Alexai Dowel!! More

by SLF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexai Dowell
Feb 02, 2022 -

Hendrick Lexus Kansas City responded

Hi Slf, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 26, 2022

Willie Steineger is an amazing maintenance rep. He is conscientious, informative, and helpful. A tribute to Hendrick Lexus!! More

by Dolo Otto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Jan 28, 2022 -

Hendrick Lexus Kansas City responded

Hello Dolo Otto, thank you; we appreciate your feedback! Until the next time we meet, take care!

January 19, 2022

I purchased my 3rd vehicle from Lexus in Merriam and I'm thrilled as the 1st time!!! Noor did an outstanding job she went above and beyond to make sure I was taken care of!!! My hat is off to Merriam Lexus! More

by reese171250
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noor, Chetan “Cheeto” Sampat
Jan 21, 2022 -

Hendrick Lexus Kansas City responded

Reese171250, it's experiences like yours that really keep us motivated! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

January 17, 2022

We want to leave a review for Jen Tracy. We have worked with Jen for many years and we can't imagine a better Service Manager than Jen. We have worked with many people in her position for decades but she More

by judy.manka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Jan 19, 2022 -

Hendrick Lexus Kansas City responded

Judy.manka, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 05, 2022

Services department/Brian Veal/consultant is doing a very good job taken care of my vehicle....appreciate the courtesy and honesty! Excellent customer services!!! More

by cbbrown3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jan 07, 2022 -

Hendrick Lexus Kansas City responded

Cbbrown3, we're glad to hear you enjoyed your visit. Thanks again for the recommendation, and have an amazing day!

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