Hendrick Lexus Northlake

I have purchased several cars from this dealership and it has been the most pleasant and honorable experiences I have ever had. Johnathan Moody has been an outstanding salesman offering me his best deals on has been the most pleasant and honorable experiences I have ever had. Johnathan Moody has been an outstanding salesman offering me his best deals on great cars! Thanks Johnathan. More

My shopping experience was smooth overall and I was satisfied with my purchase. Harris took very good care of me and was very straight forward. Looking forward to doing business again in the future. satisfied with my purchase. Harris took very good care of me and was very straight forward. Looking forward to doing business again in the future. More

I had a great experience at this dealership, compared to the Charlotte one. The service writer was nice, knowledgeable and very helpful. My purchase dealership in Charlotte was by far the worst experience e the Charlotte one. The service writer was nice, knowledgeable and very helpful. My purchase dealership in Charlotte was by far the worst experience ever. Never will I deal with them ever again. This one in a Northlake was like night and day. Highly recommend. More

My experience at that location has always been great. Nice and clean. Employees are nice and friendly. Nice and clean. Employees are nice and friendly. More

The customer service is TOP NOTCH ! Whitney, Nap, Sabin and Sal worked very hard to get me BACK into the Lexus Family ! I sent information over ahead of time after test drive and was in Whitney, Nap, Sabin and Sal worked very hard to get me BACK into the Lexus Family ! I sent information over ahead of time after test drive and was in and out of the dealership for pick up of my new TX 350 !!!! I got a GREAT APR and more for my trade than I could imagine !! Thank you LEXUS Northlake !!! More

Has just been so nice! They take good care of me! I am so happy that I chose a car from Lexus! They take good care of me! I am so happy that I chose a car from Lexus! More

Robert was great to work with! He was very helpful and friendly. I enjoyed my experience! He was very helpful and friendly. I enjoyed my experience! More

Rebecca Bigelow, at Hendrick Lexus Northlake is the Best Service Advisor I've worked with in a long time! She was Polite, Organized, and Smart. It's wonder Service Advisors like Rebecca who make going to th Service Advisor I've worked with in a long time! She was Polite, Organized, and Smart. It's wonder Service Advisors like Rebecca who make going to the dealership - a Pleasent Experience! More

From the moment I met Brandon, the experience felt refreshingly different from my previous car buying experiences. His transparency and integrity were evident from the beginning, creating a level of t refreshingly different from my previous car buying experiences. His transparency and integrity were evident from the beginning, creating a level of trust that made the entire experience feel effortless He was warm, personable, and immediately put me at ease…which is saying a lot, because I truly dislike buying cars and had kept my last one for nearly 10 years to avoid the process. Brandon took the time to listen carefully, even when I wasn’t entirely sure what I wanted beyond knowing I loved the GX. He explained the models clearly, answered every question with patience, and made the entire process seamless and efficient. I wasn’t there all day, and I left feeling confident and excited about my purchase. He worked out a great deal that truly fit my needs and continues to go above and beyond. After purchasing a pre-owned vehicle, one small issue came up and Brandon immediately stepped in and had it resolved quickly. He is now actively keeping an eye out for another option with slightly lower mileage and keeps me informed as new inventory arrives. Professional, knowledgeable, responsive, and genuinely invested in his clients. Brandon is exactly who you want to work with. Highly recommend. More

Sydney Kopser was fabulous to work with! Every step was communicated to me during the repair process! I can’t say enough good things about the high quality of service that I received. Every step was communicated to me during the repair process! I can’t say enough good things about the high quality of service that I received. More