
Hendrick Lexus Northlake
Charlotte, NC
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2,260 Reviews of Hendrick Lexus Northlake
We came in for our scheduled maintenance on our vehicle a few weeks ago and things were excellent. Our wait time was minimal and Omar Licout was very professional and pleasant. few weeks ago and things were excellent. Our wait time was minimal and Omar Licout was very professional and pleasant. More
Whitney did an amazing job helping me feel comfortable with purchasing my first car on my own. She was wonderful and I love my new car! I would highly recommend her and Hendrick Lexus Northlake. with purchasing my first car on my own. She was wonderful and I love my new car! I would highly recommend her and Hendrick Lexus Northlake. More
I always have a great experience at Hendricks Lexus dealer. Omar is one of the best advisor. Always taking care of my Lexus IS 350. I can’t complain. dealer. Omar is one of the best advisor. Always taking care of my Lexus IS 350. I can’t complain. More
We had such a great experience at Hendrick Lexus Northlake! Hussain helped us purchase a 2020 Lexus GX and he was absolutely wonderful to work with. He was so helpful and accommodating throughout th Northlake! Hussain helped us purchase a 2020 Lexus GX and he was absolutely wonderful to work with. He was so helpful and accommodating throughout the entire process, without ever being pushy. He really made us feel comfortable and taken care of. The whole team at the dealership was awesome as well. Everyone was friendly, professional, and welcoming. Truly the best car buying experiences we’ve ever had! More
I had a nail in my tire and Omar came to my rescue again! !! He was professional yet so friendly. He didn't mess around; he had the tire repaired and me out of there fast. I lead a busy life so that was so he !! He was professional yet so friendly. He didn't mess around; he had the tire repaired and me out of there fast. I lead a busy life so that was so helpful. More
The staff is very friendly and accommodating. I left my car with their service department for a few days and Rebecca Bigelow provided me with a loaner and kept me up updated. I wouldn’t hesitate I left my car with their service department for a few days and Rebecca Bigelow provided me with a loaner and kept me up updated. I wouldn’t hesitate to bring my car here again. More
Excellent customer service by Becca Bigelow Understood my issue and resolved the problem. I will definitely contact her if I have any service questions. my issue and resolved the problem. I will definitely contact her if I have any service questions. More
Our service tech Rebecca Bigelow looked at our prior history and realized we needed someone to do a ride along so we can show them the problem once that happened. We were able to have a good diagnosis m history and realized we needed someone to do a ride along so we can show them the problem once that happened. We were able to have a good diagnosis made, and the proper resolution. Rebecca listened and did what was right for the customer to get their issue resolved. You went above and beyond and I would definitely recommend her for anybody that would take their car to have it serviced at Lexus dealer. More