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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,418 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,418 Reviews of Hendrick Lexus Northlake

December 04, 2025

Excellent service from everyone who works there. Great buying experience with Jonathan Moody, and service from Service Advisor Omar Licout. They really know how to make customers feel appreciated. More

by pekefan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
December 04, 2025

Very professional staff from front door to sales. Staff professionalism aligns with the prestigious brand represented. More

by david.johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack , Sabin Cotten
December 03, 2025

Sydney was great! Both professional and prompt! I appreciate the expedited service provided by Sydney More

by Lanah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Kopser
December 03, 2025

Hussain was amazing and definitely made us feel welcomed. He went over the car's technology and features. He made this a very easy and enjoyable process. More

by Lee Black
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
December 03, 2025

Harris was the best! He got us in and out with the vehicle we wanted. He also helped us surprise our daughter with the vehicle. More

by venitrawhitedean
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harris Veneris
December 01, 2025

I've been taking my Lexus to Hendrick Lexus Northlake for service for two years. I always work with Eddie Hart and he's fantastic! He takes time to go over your plan making sure you understand the service More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
December 01, 2025

This was our first experience buying from a dealership and it was 5 stars! Everyone was so kind, accommodating, easy to work with, respectful, and everything went very smooth. Hussain and Mahad were so pl More

by lauren.henry1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris (finance department), Ed McCreery, Hussain Amir, Mahad Amir, Thalles De Oliveira
December 01, 2025

Mahad did an outstanding job of meeting and exceeding my expectations. This is the first Lexus I have purchased, and I would not hesitate to work with Mahad and entire Hendrick Lexus Northlake team again! More

by Skip Notte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McMackin, Mahad Amir
December 01, 2025

Excellent service to notch professionalism. Eddie Hart is the absolute best! He offered to return my car to my home and pick up the loaner on a day that was extremely work busy. More

by Tracey Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
November 29, 2025

Terrific service and professional customer care especially by Eddie Hart my service rep. Lexus always delivers. More

by Vfwhite2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Dec 01, 2025 -

Hendrick Lexus Northlake responded

Vfwhite2, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

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