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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,400 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,400 Reviews of Hendrick Lexus Northlake

November 18, 2025

Robert was amazing at helping us feel comfortable making a vehicle purchase after having a very negative experience at our last dealership. I would definitely recommend any and all friends in search of a ve More

by Jennifer Hager
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Marock
November 17, 2025

Nap is the best! He completely transformed the way that I view the car buying experience and made me feel like I had the control to make the decision best for me. I h More

by Palmer1339
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Robert Marock
November 16, 2025

From sales to service, I have not had a bad experience. The Hendricks Lexus team ROCKS!! No disappointments. Thank you Rebecca B in service and Justin in sales. More

by pwesis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becca Bigelow
November 16, 2025

I went to the dealership to compare prices. I had no intentions on buying a Lexus that day. I left with a Lexus. Justin did an excellent job of convincing us that this was great deal. I love it More

by pwesis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Duhaney
November 16, 2025

Great customer experience all the time. The environment is always clean and welcoming and greeted within seconds of entering the building. More

by Y Crouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Cook, Hussain Amir
November 16, 2025

Very friendly staff. Whitney was great. The facility a was very nice and vehicle selection was phenomenal. More

by mdd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Duncan, Nathaniel Howard, Whitney Suarez
November 15, 2025

Everyone was so professional and desired to make sure that I was taken care of. The salesperson was phenomenal. More

by reggiehopkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir, Chris Herndon
November 14, 2025

Rebecca Bigelow was so nice and helpful getting my first oil change done at the dealership. More

by araffaldt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becca Bigelow
November 13, 2025

My car was due for service and it was completed accurately and timely with great service. More

by Dtwedell-1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
November 13, 2025

Brock Ward was my service provider who showed me what it means to give great customer service. You should hire more people with his skills set. Thank you for a great experience. More

by porterrcsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
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