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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,487 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,487 Reviews of Hendrick Lexus Northlake

January 07, 2026

Harris was great to work with. He knows his stuff! I highly recommend this dealership. More

by Julienbassett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris Veneris, Brandon Cureton
January 07, 2026

My introduction to Hendrick Lexus and this transaction began with Crystal, who referred me to Brandon. And Brandon was phenomenal and helped to create a seamless experience. More

by paulmgainessr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal, I am not sure of her last name., Brandon Cureton
January 07, 2026

Exceptional service. Sydney greeted me immediately and I was checked in, in less than a minute. Received a text and video of the services completed and was on my way with More

by qsmcdougald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Kopser
January 07, 2026

Sydney was great. Efficient. Super nice and to minute on time with the estimation of service time More

by Betsy
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Lorenzo Mendez, Sydney Kopser
January 06, 2026

I am very happy with the service provided by Kelley Crytzer. She was very respectful and courteous. More

by perez.rider
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelley Crytzer
January 05, 2026

Come here all the time for service due to the excellent customer service we receive every time More

by ndejesus76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Carter
January 02, 2026

Service department is top notch. Very thorough, quick, professional and courteous. The department was very busy but handled my visit very efficiently. More

by Apcorral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Carter
January 01, 2026

Really good work done for customers. Happy with the turnout from the staff here, my car was taken care of fast. More

by John
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Kopser
Jan 02, 2026 -

Hendrick Lexus Northlake responded

John, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Sydney and our team.

January 01, 2026

great service, quick, very easy to get to the dealer, perfect communications, excellent quality of work More

by c.i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Omar Licout
Jan 02, 2026 -

Hendrick Lexus Northlake responded

C.I., thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Lucian and our team. Thank you for your loyalty!

January 01, 2026

I was very happy with the service i received from Sydney Kopser. After bad experiences at Hendrick Independence she made me feel fully informed and very customer service oriented. More

by licran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Kopser
Jan 02, 2026 -

Hendrick Lexus Northlake responded

Licran, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. While we are sorry to hear about your previous experience, we are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Sydney and our team. Thank you for your loyalty!

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