Hendrick Lexus Northlake

I have shopped at several hendrick dealerships and as usual they are awesome to work with. I worked with Harris at Lexus and he was awesome. I liked the fact that working with him you work through the e usual they are awesome to work with. I worked with Harris at Lexus and he was awesome. I liked the fact that working with him you work through the entire deal. He does the financing as well so you don't have to do a deal and then sit and wait for finance person. If you looking for a car new or used. Go see Harris and Hendrick Lexus north Charlotte. More

1st time at the Northlake dealership for service. Garrett Crossman walked me through the services recommended for my car & mileage, set the expectation for the length of time, and walked me to the wa Garrett Crossman walked me through the services recommended for my car & mileage, set the expectation for the length of time, and walked me to the waiting area. Great experience and worth the longer drive from Uptown Charlotte. More

Another great experience with Hendrick Lexus Northlake in Charlotte, NC! Took my Lexus in for the 40K service and Sam McMackin did an excellent job with the process. I chose to wait in the customer service Charlotte, NC! Took my Lexus in for the 40K service and Sam McMackin did an excellent job with the process. I chose to wait in the customer service lounge while car was being serviced. Sam did offer a loaner car if I had needed one. My car’s check up took about 90 minutes and Sam also had it washed and vacuumed for me. Great customer service again by this dealership!! More

I had a great experience. I had my car serviced and Sydney did an excellent job with friendliness and being informative. I had my car serviced and Sydney did an excellent job with friendliness and being informative. More

Sam McMackin greeted my wife and I at the counter very politely as we walked into the dealership politely as we walked into the dealership More

Friendly environment. Lobby was clean. People were welcoming. Overall a great place to get tour car serviced Lobby was clean. People were welcoming. Overall a great place to get tour car serviced More

Rebekah was professional, knowledgable and personable. She represents the Hendrick organization well. My experience was a good one. She represents the Hendrick organization well. My experience was a good one. More

I purchased my RX at the dealership and I have had zero compliance. Omar Licout is my service advisor and his made everything as straightforward and easy as possible. Excellent communication, always able t compliance. Omar Licout is my service advisor and his made everything as straightforward and easy as possible. Excellent communication, always able to get a loaner for me. Servicing my car is not a chore. Good customer service is hard to find! More

During my first 2026 Visit w/ Omar Licout I was very appreciative of his Professionalism. I really appreciated him taking the time to look over the repairs required for my car as my mileage was a little appreciative of his Professionalism. I really appreciated him taking the time to look over the repairs required for my car as my mileage was a little higher than expected. He offered ways to save. I am very pleased with the worked that done. My car is like new again. I will definitely use this location again. I will continue to request Omar as he is the best yet!! More