Hendrick Lexus Northlake

We had a fantastic experience working with Mr. Milton. He took very good care of us. I went home with a beautiful car and no complaints! 10/10 would recommend Milton. He took very good care of us. I went home with a beautiful car and no complaints! 10/10 would recommend More

Always receive exceptional service at Lexus! Brock Ward is an awesome advisor—he always makes your experience feel so welcoming. Truly appreciate the professionalism and care every time Brock Ward is an awesome advisor—he always makes your experience feel so welcoming. Truly appreciate the professionalism and care every time More

Superior service and attention from each the service department members, provided excellent guidance and updates as to Service findings/results department members, provided excellent guidance and updates as to Service findings/results More

Friendly helpful staff. Sydney kept us updated with everything. She helped us with a loaner car and was very helpful and extremely knowledgeable, professional and kind. Sydney kept us updated with everything. She helped us with a loaner car and was very helpful and extremely knowledgeable, professional and kind. More

Excellent service from the initial appointment phone call to the acutal day of service. Above and beyond other luxury brand dealerships. to the acutal day of service. Above and beyond other luxury brand dealerships. More

Sam McMackin at service center was incredibly helpful, easy to talk to, and always took the time to explain things clearly. He kept us updated throughout and made sure we understood what was going on ever easy to talk to, and always took the time to explain things clearly. He kept us updated throughout and made sure we understood what was going on every step of the way. What really stood out was how much he cared—he didn’t just do his job, he made sure we felt heard and taken care of. He also went above and beyond to communicate with the Lexus regional team and represent our situation, which we really appreciated. Thanks again, Sam—we really appreciate your help! More

Always easy to get in and out with the service department and everyone is very kind and professional. and everyone is very kind and professional. More

Hendrick Lexus Northlake provided excellent customer service on my recent visit. Brock Ward did an excellent job explaining the process and the cost. I will continue to visit Hendrick Northlake Lexus fo service on my recent visit. Brock Ward did an excellent job explaining the process and the cost. I will continue to visit Hendrick Northlake Lexus for my servicing and repair needs. More

My association with Hendrick continues to be amazing as the level of service and professional courtesy is unmatched, especially with the help offered by Brock Ward and all the service technician team membe the level of service and professional courtesy is unmatched, especially with the help offered by Brock Ward and all the service technician team members. Simply the best I have ever experienced anywhere in the world! More

Brock Ward did excellent job in my last maintenance visit. He made sure everything was done as promised and kept me informed throughout the process. It made me feel more at ease than you will ever kn visit. He made sure everything was done as promised and kept me informed throughout the process. It made me feel more at ease than you will ever know. Thank you Brock and the entire service team who all work hard and aim to please. Best regards, Teresa More