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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,260 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,260 Reviews of Hendrick Lexus Northlake

August 18, 2025

We came in for our scheduled maintenance on our vehicle a few weeks ago and things were excellent. Our wait time was minimal and Omar Licout was very professional and pleasant. More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
August 18, 2025

Whitney did an amazing job helping me feel comfortable with purchasing my first car on my own. She was wonderful and I love my new car! I would highly recommend her and Hendrick Lexus Northlake. More

by leeann25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The gentlemen that handled my financing is not on here. He was also wonderful and I believe now out on paternity leave. , Whitney Suarez
August 16, 2025

Garret as always was extremely helpful and pleasant! The entire team is fabulous, I will never take my car anywhere else. More

by janmoeski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
August 16, 2025

I always have a great experience at Hendricks Lexus dealer. Omar is one of the best advisor. Always taking care of my Lexus IS 350. I can’t complain. More

by Max Latortue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
August 16, 2025

We had such a great experience at Hendrick Lexus Northlake! Hussain helped us purchase a 2020 Lexus GX and he was absolutely wonderful to work with. He was so helpful and accommodating throughout th More

by Sarah Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris Veneris, Todd Nolan, Hussain Amir, Jordan Carter
August 15, 2025

I had a nail in my tire and Omar came to my rescue again! !! He was professional yet so friendly. He didn't mess around; he had the tire repaired and me out of there fast. I lead a busy life so that was so he More

by RHONDALAYNE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
August 15, 2025

The visit was pleasant and explained in detail. Rebecca Biigalow was knowledgeable and listened to my concerns. More

by sarah.cockings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becca Bigelow
August 15, 2025

The staff is very friendly and accommodating. I left my car with their service department for a few days and Rebecca Bigelow provided me with a loaner and kept me up updated. I wouldn’t hesitate More

by Hodzibra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Kopser, Becca Bigelow
August 14, 2025

Excellent customer service by Becca Bigelow Understood my issue and resolved the problem. I will definitely contact her if I have any service questions. More

by juanitahouser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becca Bigelow
August 14, 2025

Our service tech Rebecca Bigelow looked at our prior history and realized we needed someone to do a ride along so we can show them the problem once that happened. We were able to have a good diagnosis m More

by adam2466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becca Bigelow
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