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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,641 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,641 Reviews of Hendrick Lexus Northlake

March 03, 2026

Great experience during my visit with Lexus Northlake. This was my first visit to this location. Eric Edward’s was very pleasant to work with and knowledge in his craft. Thank you Lexus Notthlake. Regards More

by eckeebo54
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
March 03, 2026

Excellent service! Sam McMackin went above and beyond. He is extremely knowledgeable and communicative. 10 stars! More

by Eahien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McMackin
March 03, 2026

Garrett Crossman demonstrated excellent knowledge of my Lexus. He assured all questions were answered, provided additional knowledge and training as an owner and solved a issue with a seat belt that occurr More

by stayelittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
March 03, 2026

Hendrick Lexus Northlake provides top-level service consistently. Brock Ward, Service Advisor, goes above and beyond to ensure the customer is receiving the best service possible...every time! More

by Jeanne Gilreath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
March 02, 2026

Loved dealing with Kelley Crytzer for the purchase of my new home. Her in car driving instructions were clear and detailed and her knowledge of my chosen car was excellent. You can tell she really loves the More

by CLOWRYCHINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelley Crytzer
March 02, 2026

Eddie Hart is always great to work with and helps me with my car service. More

by Nflowerdew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
March 02, 2026

Hendrick Lexus Northlake is my go-to dealership. They make you feel like family and treat you right. It is the only dealership I have ever worked with that makes me WANT to come back. They are patie More

by rob.wachter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Herndon, Mahad Amir, Sydney Kopser
March 02, 2026

Eric Edwards, not a relative, has ALWAYS taken excellent care of me and my vehicle. I have been going thru Eric in the Service Department since 2007. He has always made me glad that I was there and glad t More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
February 28, 2026

Whitney was a wonderful sales associate. This was our first Lexus purchase and she was very knowledgeable and patient with us while we made our decision. More

by Bankston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McMackin, Jose Canas, Whitney Suarez
Mar 03, 2026 -

Hendrick Lexus Northlake responded

Bankston, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear that WHitney provided you with the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your first Lexus and welcome to our Hendrick Lexus Northlake family!

February 28, 2026

Garrett was attentive and kept me informed. Garrett is definitely a great representative for Lexus North Lake More

by kathyfox0419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
Mar 03, 2026 -

Hendrick Lexus Northlake responded

Kathy, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Garrett and our team. We couldn't agree more!

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