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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,462 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,462 Reviews of Hendrick Lexus Northlake

December 26, 2025

I love the care and professionalism of this dealership. Rebecca Bigelow was great!! Always satisfied!! More

by Jeanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coach, Eric Edwards, Becca Bigelow
December 25, 2025

Great experience at the Lexus dealership in Northlake. Eddie Hart helped us out with our car service and he was awesome—super friendly and easy to work with. The whole thing was quick and smooth. Really a More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
December 24, 2025

The service time was very good. Well informed of service work being conducted. However the warranty work to stop the squeaking breaks did not work after 3.5 hour drive home. More

by krw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
December 24, 2025

Simple, efficient, and professional experience buying my Lexus GX 550. No games, no pressure, and no wasted time. I appreciated being able to come and go and still wrap everything up in about 2.5 hours. Ver More

by colordesignbybianca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo, Brandon Cureton
December 24, 2025

The dealer is always courteous and helpful, and has fantastic sales staff, especially Sabin Cotten. More

by Michael.Thomas.burgess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabin Cotten
December 22, 2025

I had a great purchase experience at Hendrick Lexus Northlake and would not change anything about my experience. My sales advisor, Naphtali was amazing! More

by Jasmine.n.little
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams
Dec 24, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Jasmine! We are thrilled to hear Nap provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

December 22, 2025

I had the pleasure to work with Harris again and he exceeded my expectations yet again. Knowledgeable, kind, efficient and a great representative for Hendrick. He was instrumental in helping me purchas More

by Winkyburks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris Veneris
Dec 24, 2025 -

Hendrick Lexus Northlake responded

Winky, thank you so much for taking the time to share about your recent experience with Harris and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words. Congratulations on purchasing your lease and thank you for being part of our Hendrick Lexus Northlake family!

December 20, 2025

Exceptional service, great atmosphere and knowledgeable staff made my visit seamless. My customer service agent Eddie Hart is one of the best. More

by daneejones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
December 19, 2025

Hendrick Lexus has always been a great dealership. Jonathan Moody is one of the most knowledgeable salesmen I have ever worked with. I would highly recommend Hendrick Lexus of northlake and definitely More

by scottdgreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Moody
Dec 24, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Scott! We are thrilled to hear Jonathan provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations on your new Lexus and thank you for your loyalty!

December 18, 2025

Great working with Harris when getting a new lease! He was super helpful and will definitely be back to work with him for my new car! More

by laurena.keen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris Veneris
Dec 24, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Lauren! We are thrilled to hear Harris once again provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations on your new Lexus and thank you for being part of our Hendrick Lexus Northlake family!

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