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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,457 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,457 Reviews of Hendrick Lexus Northlake

December 14, 2025

Omar provided excellent customer service while our car was being serviced. He was attentive to our needs and great follow up efforts too. More

by karenarthurlangley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
December 14, 2025

Jordan Carter was amazing and very helpful from start to finish. He kept me up-to-date on the progress of my vehicle and also provided me with information I requested regarding tires. Jordan and his team ar More

by kentuckyblue21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Carter
December 12, 2025

Everything at Hendrick Lexus Northlake went great. Sal and Jon answered all of my questions. They are amazing to work with. I have already referred them to someone else. More

by kebewilkerson
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo, Jonathan Moody
December 12, 2025

Knowledgeable, helpful, and responsive staff; made my purchase quick and effortless, even when buying from out-of-state. More

by Jake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Herndon, Brandon Cureton
December 12, 2025

Salesman very informative of product and polite and answered any questions. Followed up next day after delivery of vehicle. More

by classiclamp
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vinny Estrada
December 12, 2025

Hendrick Lexus Northlake service dept cannot be beat! ! Consistent, professional service by all Rebecca Bigelow helped us when our tire had a nail in it - during the holiday season! No worries she sai More

by marian.parlier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Lorenzo Mendez, Becca Bigelow
December 12, 2025

Excellent service. Every employee I came in contact with was very helpful and welcoming. Jordan kept me updated throughout the process. More

by kjslaws57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Carter
December 11, 2025

Vinny Estrada made the difference in this purchase. He was extremely professional, responsive and he always did what he said he was going to do. Vinny is not only very knowledgeable on the car specific More

by Oscarnicolasfontalvo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Estrada, Ceyvn Spivey-Brown
December 11, 2025

The people are very helpful and welcoming from the time you step on the lot until you leave. I had the best experience I ever had at a dealership, thanks to Milton Jackson. More

by Kenneth Hairston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Jackson
December 11, 2025

Rebecca Bigelow provided excellent service for the recall of my vehicle. Very refreshing to deal with someone who cares about the customer. More

by voncannong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becca Bigelow