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Hendrick Lexus Northlake
Charlotte, NC
2,560 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,560 Reviews of Hendrick Lexus Northlake
January 31, 2026
Lexus if Northlake is a great dealership and has been the source of my care purchases and maintenance, I’ve had an extremely pleasant experience each time. Eric Edwards is the Agent I have been working w source of my care purchases and maintenance, I’ve had an extremely pleasant experience each time. Eric Edwards is the Agent I have been working with for well over 8-years. He does not just view me as a client, but as a friend. He definitely cares about my satisfaction with the services provided to me each time I visit. He often makes recommendations and suggestions that improves and extends the life of my vehicle as well as my relationship with Lexus …thanks for everything Eric …you da’ man. More
by clinton.morgan
Employees Worked With
Eric Edwards
January 31, 2026
We use HLN for major maintenance (ES 350 and GX 470). With the GX 470 even oil changes. Local lube shops? Their impact wrenches cost me more money than any savings on the oil changes. My service writer i With the GX 470 even oil changes. Local lube shops? Their impact wrenches cost me more money than any savings on the oil changes. My service writer is Eric Edwards, and he is fabulous! However, I have found all of the men and women at HLN to be professionals in every way. HLN also has a first class waiting area. I work while I wait, and enjoy their complimentary refreshments. More
by georgegately
Employees Worked With
Eric Edwards, Jack McMackin, Marlene Seibles, Lorenzo Mendez
January 30, 2026
Thank you to Eric Edwards for the great service experience earlier this month. You got me in and out quickly and provided excellent communication and great service. experience earlier this month. You got me in and out quickly and provided excellent communication and great service. More
by Dan
Employees Worked With
Eric Edwards
January 30, 2026
Everyone at Hendricks is welcoming and helpful. They are able to answer questions, and always make solid suggestions that you are at liberty to decline (but I generally don’t). They are able to answer questions, and always make solid suggestions that you are at liberty to decline (but I generally don’t). More
by BN
Employees Worked With
Lucian Dobre, Eddie Hart, Sydney Kopser
January 29, 2026
Eric was exceptional in giving me excellent service. He is very customer oriented and does excellent with explaining any and all issues. Eric is a pleasure to work with. He is very customer oriented and does excellent with explaining any and all issues. Eric is a pleasure to work with. More
by nate28677
Employees Worked With
Eric Edwards
January 28, 2026
Eric Edwards is very professional and always treats me like family. He makes sure that all of my needs are addressed and completed. He is a valuable asset to the Lexus family. I have been buying cars from like family. He makes sure that all of my needs are addressed and completed. He is a valuable asset to the Lexus family. I have been buying cars from this dealership for a decade, and the customer service keeps getting better. More
by Jan
Employees Worked With
Eric Edwards, Lucian Dobre
