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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,285 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,285 Reviews of Hendrick Lexus Northlake

August 28, 2025

Professionalism. High touch service, responsiveness. Value. Hussain did a great job listening to my need. More

by bankfirecpa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harris Veneris, Hussain Amir, Kelvin Rios
Sep 03, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

August 28, 2025

Great customer service. I was notified in a timely matter of what was found on inspection. Rental car so I could go to work. More

by rbridget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Carter
Sep 03, 2025 -

Hendrick Lexus Northlake responded

R. Bridget, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Jordan and our team. Thank you for being part of our Hendrick Lexus Northlake family!

August 28, 2025

My wife Alison and I just purchased her second vehicle from the dealership. With Justin Duhaney’s help it was a great experience. I have heard that to be a good salesperson, one must first get the person More

by Los.strickland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Duhaney
Sep 03, 2025 -

Hendrick Lexus Northlake responded

Los, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Justin provided you the 5-Star Lexus experience while assisting your wife with with finding her new vehicle. Congratulations to Alison and thank you both for your loyalty!

August 27, 2025

This dealership is clean, customer focused and professional. The personnel with whom I worked were courteous and knowledgeable. More

by AChase127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McMackin
Sep 03, 2025 -

Hendrick Lexus Northlake responded

A. Chase, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Sam and our team and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

August 25, 2025

Whitney was great. Everything was great from start to finish. From looking at the vehicle, driving and concluding with paperwork. Harris was great in explaining all More

by Betty Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris Veneris, Whitney Suarez
Aug 27, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Betty! We are thrilled to hear Whitney and Harris provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

August 25, 2025

Eddie Hart provided excellent service, communication, and guidance during my visit as usual. He has earned my trust and loyalty. I will look to him for guidance on all my future vehicle repair needs. More

by fourhouse42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Aug 27, 2025 -

Hendrick Lexus Northlake responded

Fourhouse, thank you so much for taking the time to share about your service visit with Eddie and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate you choosing Hendrick Lexus Northlake as your "Lexus home." Thank you for your loyalty!

August 25, 2025

Milton and Lake were amazing to work with! They were patient and thorough throughout the process. I will recommend them and the dealership to others. More

by Tanya
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, Lake McKnight
Aug 27, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Tanya! We are thrilled to hear Milton and Lake provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

August 25, 2025

Great service. Efficient in the process from test drive to the financing. Also great service options moving forward. More

by Higgs05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo, Whitney Suarez
Aug 27, 2025 -

Hendrick Lexus Northlake responded

Higgs, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Whitney provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

August 25, 2025

Absolutely wonderful! Kelly, Harris, and Nate(technology department) were awesome! Very efficient and helpful during the process. More

by kristinbrown1229
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris Veneris, Kelley Crytzer
Aug 27, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake, Kristin! We are thrilled to hear Kelley provided you the 5-Star Lexus experience while assisting you with finding the perfect new Lexus, followed by Nate in technology, and Harris in finance! Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

August 25, 2025

Excellent from start to finish. Be it car sales, selection, and service. The emergency repair needed was superb. A representive, Mason, came to our home to address a routine issue More

by stayelittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason, Lucian Dobre, Mark Albano, Sean Cook, Eddie Hart
Aug 27, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Mason and our service team. We look forward to serving you again during your next visit.