Hendrick Lexus Northlake

I had a Great car buying experience at Hendrick Lexus Northlake - Mark D was a pleasure to work with - no pressure.

Recently went car shopping and met Chuck very knowledgeable and low pressure. Definitely will be back

James Rafidi is knowledgeable, helpful, and easy to work with. Julian Dulin walked us through the technology and operations on our new vehicle efficiently. Our new car buying experience with Lexus Northlake was pleasant and smooth. Highly recommended.

JI just bought Lexus GX 460 and I love.Thank you James Rafidi Grazie great knowledge .

The team at this dealership is phenomenal! We were treated with such care and respect from our salesman named “Coach” from the moment we walked in the door. Jeff N. was so personable and easy going. When I left, I felt like these guys were my family. It didn’t matter that we weren’t buying a Lexus, they made my daughter feel like she was an MVP. Such a great experience for her first car purchase and I’m grateful God lead is in that direction. Other dealerships in the area should take note to this kind of quality and the way people are treated. It’s what keeps customers coming back. I definitely will going back to get my next car!

Excellent customer service and client attention! Quick and prompt turn around time when purchasing my lease!

I was immediately proceeded when I pulled up for a scheduled service. Chase Ward has been my direct line of contact since I purchased my vehicle. He is always courteous and readily shares his knowledge. Northlake Lexus has excellent customer service.

Had a great experience with Vincent Estrada he waa very helpful and knowledgeable about the vehicles. Also very kind would recommend to friends and family

We were on a nation wide search for a particular vehicle and saw that Hendrick Lexus happen to have exactly what we had been looking for. We called them and they put me in touch with their salesman, Mark Dockx who answered all of our questions regarding the vehicle and financing. We were so satisfied with Mark’s answers and what the dealership had to offer us to get us in this vehicle that we bought planes tickets that day so we could pick up the vehicle the next day. The car was everything Mark said it was when we arrived the next day and we did the deal and drove the vehicle home that day. Good job everyone.

I recently moved to the greater Charlotte area and visited Hendrick Lexus Northlake for the first time for my routine 20,000 mile service. I worked with Ted Funk, who greeted me as soon as I pulled into the service area. He is a true asset to your team - he thoroughly explained this Lexus's process, as all are slightly different, and told me exactly what to expect. I was even more impressed when I came back to pick up my vehicle and he immediately recognized me (keep in mind that this was a few hours later and I'm sure he had seen 20+ new customers during that time). He ensured the check-out and pick-up process was as smooth as the drop-off. Ted was very friendly, informative, and an absolute pleasure to work with. Highly recommend!!