Hendrick Lexus Northlake
Charlotte, NC
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2,785 Reviews of Hendrick Lexus Northlake
Professional, courteous, flexible, and listened to wants And promptly delivered. Lake, our sales consultant was wonderful and made us feel like part of the Lexus family. And promptly delivered. Lake, our sales consultant was wonderful and made us feel like part of the Lexus family. More
I had an awesome experience with Milton. He got me the car I always wanted leaving me happy as ever. I am very appreciative of the great service he provided for me He got me the car I always wanted leaving me happy as ever. I am very appreciative of the great service he provided for me More
Garrett was very professional while my car was being serviced he kept me well informed. He assured me that the issue would resolved and if it took longer than anticipated a car would be provided so that serviced he kept me well informed. He assured me that the issue would resolved and if it took longer than anticipated a car would be provided so that I would not be inconvenienced. As a consumer switching brands overall the Lexus experience was next level customer service. Thank you Garrett. More
Omar made our trip to the dealership smooth and simple! He's was kind, knowledgable and didn't try to sell us things we didn't need! If you go in for a service, ask for Omar! He's was kind, knowledgable and didn't try to sell us things we didn't need! If you go in for a service, ask for Omar! More
Sam made my service experience smooth and enjoyable from top to bottom! He’s the only one I will go to and I will only schedule my service around his work hours. Jonathan Moody in sales in an outstanding sa top to bottom! He’s the only one I will go to and I will only schedule my service around his work hours. Jonathan Moody in sales in an outstanding salesman and is great as his craft. Made the buying experience amazing as well. Sal Rizzo is the man with the plan and makes things happen. He’s a great guy and on top of that, amazing at his job. Round of applause to the whole staff there! I worked at a dealer in Florida and I wish I worked at a place of this environment. More
Whitney made sure I had a great experience while considering my purchase. She was very knowledgeable, never made me feel pressured and respected my time. Whitney was very pleasant and a joy to work considering my purchase. She was very knowledgeable, never made me feel pressured and respected my time. Whitney was very pleasant and a joy to work with. Her demeanor felt personal and intentional. #WhitneyRocks More
I had an unfortunate incident to occur on my new Lexus on the interstate. A remnant from a truck blowout hit the underneath of my car and damaged my back left tire and splash guard. Jordan Carter and the t the interstate. A remnant from a truck blowout hit the underneath of my car and damaged my back left tire and splash guard. Jordan Carter and the tech team investigated what was damaged, quickly ordered a part and the issue will be corrected in an upcoming visit. My tires were also re-aligned at this time. Many thanks to Jordan and the tech team for quickly and thoroughly investigating this problem and calming my fears! More
My salesman, Naphtali Williams, was very helpful and patient throughout the process since I didn’t really know what I wanted/needed. He was extremely knowledgeable and answered all my questions.. I en patient throughout the process since I didn’t really know what I wanted/needed. He was extremely knowledgeable and answered all my questions.. I ended up buying a car that was not what I originally came in to see, but turned out to be perfect for my situation. He was very responsive and friendly. I would highly recommend him to others interested in buying a high quality car. More













