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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,186 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,186 Reviews of Hendrick Lexus Northlake

June 30, 2025

Wonderful job as always! I’ve not ever had a bad service/experience in 14 years of going here! More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
June 29, 2025

Naphtalil was my salesperson and he was AMAZING. I AM A TOUGH CUSTOMER and he got my deal done! Northlake Lexus out performed 7 other dealerships between South Carolina and Georgia. This dealership More

by Lea.Quattrini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Sal Rizzo
June 29, 2025

Thank you Sydney Kosper for making my recent visit fantastic. You were professional, friendly, and had a big smile. Sydney answered all of my questions about pre-paid service and gave to a copy to r More

by reneebellgaringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Kopser
June 28, 2025

We had a wonderful experience at Hendrick Lexus northlake. Staff is incredibly friendly and the process was smooth and easy. Nap our sales rep was very knowledgeable and helpful every step of the w More

by brittany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams
June 27, 2025

Hendrick Lexus always provides top notch service. I love working with Garrett Crossman when I bring my car in to be serviced. He is so personable and finds me a great loaner to use. More

by mewylara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
June 27, 2025

I was able to get a car in this dealership and Hussain made sure I get the right car for the right price. More

by Ian Ngankou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
June 27, 2025

Customer Service still exists ! !! Hendrick and Garrett take great pride in helping their clients. Garrett takes pride in the clients vehicle and works directly with the service More

by Bucket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
June 27, 2025

I had an awesome experience at Hendrick Lexus Northlake. Kelley Crytzer was super friendly and patient while I test drove a few Lexus IS models. She made the whole process easy and stress-free. I would also More

by AndresC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Rios, Kelley Crytzer
June 27, 2025

I've been having some issues with my new RX and my Lexus app. I called and spoke with AJ, who was able to resolve the issues. His excellent customer service made this an excellent experience! More

by Dori
Recommend Dealer
Yes
Employees Worked With
AJ Snyder
June 26, 2025

Eddie Hart was very helpful when the AC in my 2010 RX 450h gave out -- expensive, but necessary repair to this great car. More

by preyern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
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