
Hendrick Lexus Northlake
Charlotte, NC
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2,186 Reviews of Hendrick Lexus Northlake
Naphtalil was my salesperson and he was AMAZING. I AM A TOUGH CUSTOMER and he got my deal done! Northlake Lexus out performed 7 other dealerships between South Carolina and Georgia. This dealership I AM A TOUGH CUSTOMER and he got my deal done! Northlake Lexus out performed 7 other dealerships between South Carolina and Georgia. This dealership worked with me and my budget to get me the car that I wanted in the budget that I had. NAP and all the team members at this dealership- 10 outta 10! I drove from Charleston SC, just to do business with them. I look forward to buying many more cars from them. Thank you all again for your hard work. More
Thank you Sydney Kosper for making my recent visit fantastic. You were professional, friendly, and had a big smile. Sydney answered all of my questions about pre-paid service and gave to a copy to r fantastic. You were professional, friendly, and had a big smile. Sydney answered all of my questions about pre-paid service and gave to a copy to review. When I left my garage door opener in my RX350, Sydney promptly retrieved it for me. And, when I left the garage door opener in the loaner a second time, she located it again. Thank you Sydney. You made my day in so many ways. More
We had a wonderful experience at Hendrick Lexus northlake. Staff is incredibly friendly and the process was smooth and easy. Nap our sales rep was very knowledgeable and helpful every step of the w northlake. Staff is incredibly friendly and the process was smooth and easy. Nap our sales rep was very knowledgeable and helpful every step of the way. More
Hendrick Lexus always provides top notch service. I love working with Garrett Crossman when I bring my car in to be serviced. He is so personable and finds me a great loaner to use. I love working with Garrett Crossman when I bring my car in to be serviced. He is so personable and finds me a great loaner to use. More
Customer Service still exists ! !! Hendrick and Garrett take great pride in helping their clients. Garrett takes pride in the clients vehicle and works directly with the service !! Hendrick and Garrett take great pride in helping their clients. Garrett takes pride in the clients vehicle and works directly with the service team to understand and see the work that is being performed. Garrett explains the work. Check in and out is wonderful. More
I had an awesome experience at Hendrick Lexus Northlake. Kelley Crytzer was super friendly and patient while I test drove a few Lexus IS models. She made the whole process easy and stress-free. I would also Kelley Crytzer was super friendly and patient while I test drove a few Lexus IS models. She made the whole process easy and stress-free. I would also like to add that the tech team has been great about checking in and making sure everything’s going smoothly. I have been loving the car since then and definitely recommend this dealership! More
I've been having some issues with my new RX and my Lexus app. I called and spoke with AJ, who was able to resolve the issues. His excellent customer service made this an excellent experience! app. I called and spoke with AJ, who was able to resolve the issues. His excellent customer service made this an excellent experience! More