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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,605 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,605 Reviews of Hendrick Lexus Northlake

February 18, 2026

Knowledgeable and good service advisors. Able to answer all your concerns. Garrett was a pleasure to work with. More

by vvasudev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
February 18, 2026

I had a fantastic experience buying my first Lexus at Hendrick Lexus Northlake. Hussain started the sales process before relocating, and his brother Mahad took over smoothly, sending weekly updates that More

by huerta_alejandro21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir, Sal Rizzo, Mahad Amir, Bobby Matsey
February 18, 2026

I worked with Eddie when I came in to have my car checked out for any potential damage from road debris. He made the entire process so easy! He’s always so thoughtful and helpful! More

by carleyleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
February 17, 2026

He was very kind and did what he have to do and he was very nice to take care of me. Thank you. I really appreciate what he done. Take care of me. More

by Kyongsun chang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Carter
February 17, 2026

Jon Mooody was great and easy to work with . . it was very smooth and easy transaction for my new vehicle. More

by Dibunz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Moody
February 17, 2026

Simple Oil change; waited a short time and was helped by Omar who is a delight to deal with regularly!!! More

by RHONDALAYNE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
February 16, 2026

Sydney was awesome! She answered all of my questions, took care of additional needs for inspection and coordinated everything beautifully! More

by janetwilsonrussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Kopser
February 16, 2026

Really impressed with Hendrick Lexus Northlake. Great Customer Service, Timeliness, and Quality of Work. Jordan Carter was awesome, communicative, and helpful. They provide the ultimate peace of mi More

by jusmco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Carter
February 15, 2026

Eddie Hart is a great service advisor! ! He is always very professional, courteous, and knowledgable. I have enjoyed having my 2013 Lexus serviced at Hendrick Lexus of Northlake. More

by jshavender
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
February 14, 2026

Sydney was such a support during my tire emergency. I am a loyal Lexus brand customer since 1994. Through the years I have enjoyed my vehicles and the quality of the brand. Thank you Lexus for allowin More

by Melissa.martin1171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman, Sydney Kopser
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