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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,847 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,847 Reviews of Hendrick Lexus Northlake

May 08, 2024

Omar Licout made sure that I was given absolute GREAT service. He immediately took care of my concerned and issues and I left a happy customer. I’d love to do business at the North Lake location and it’s More

by Larry P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry, Omar Licout
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May 23, 2024 -

Hendrick Lexus Northlake responded

Larry, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words about Omar and our team. Thank you for being part of our Hendrick Lexus Northlake family!

May 07, 2024

Great Service, Chase Ward has been my go service through out the my time here More

by son.bui71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
May 09, 2024 -

Hendrick Lexus Northlake responded

Son, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 07, 2024

Everyone was welcoming and glad to help in any way Dealership goes above and beyond to ensure all questions are answered. More

by mdove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent "Coach" Williams, Chase Ward
Report | Print
May 23, 2024 -

Hendrick Lexus Northlake responded

M. Dove, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Coach, Chase, and our team. Thank you for being part of our Hendrick Lexus Northlake family!

May 06, 2024

I had a wonderful experience at the dealership. Jeremiah is very knowledgeable and friendly. I would recommend him to anyone looking for a new vehicle. More

by Edgorejr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Vasquez
Report | Print
May 29, 2024 -

Hendrick Lexus Northlake responded

Ed, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Jeremiah provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

May 06, 2024

My experience with the dealership has been great. I've bought multiple cars from here and will return in the future. More

by ncase46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Nash Tobal
Report | Print
May 09, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Hussain and James. Congratulations on your new vehicle and thank you for your loyalty!

May 06, 2024

The dealership had exactly what I was interested in. Most of the staff were very nice and courteous - offered something to drink and where they were located. Hussain was very helpful, patience, very kno More

by k.hood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McMackin, Nash Tobal
Report | Print
May 09, 2024 -

Hendrick Lexus Northlake responded

K. Hood, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Jack and Hussain. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

May 06, 2024

Solution based staff that were willing to help. The staff was patient and didn’t mind educating me. More

by biancasharpe16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Vasquez and Corpus Ramirez, Robbie Strickland, Sal Rizzo
Report | Print
May 29, 2024 -

Hendrick Lexus Northlake responded

Bianca, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Jeremiah, Corpus, and our team provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

May 06, 2024

Excellent dealership, Talk to Chase in the service department , he does a wonderful job getting you taken care of... More

by Patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
May 09, 2024 -

Hendrick Lexus Northlake responded

Patterson, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 06, 2024

Always great service and timing. I enjoyed coming here and get my car service done. More

by Kranci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
May 09, 2024 -

Hendrick Lexus Northlake responded

Kranci, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 04, 2024

Thank you, Chase for helping me get my car serviced. I don't drive very much out of town anymore and you made it possible to be able to keep my Lexus. Chase and his helper were amazing. Thank you so More

by nancydecaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
May 29, 2024 -

Hendrick Lexus Northlake responded

Nancy, thank you so much for your 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and our team and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

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